Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Associate at EXL Talent Acquisition Team

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, MS Office, Time Management, Organizational Skills, Confidentiality

Industry

Business Consulting and Services

Description

Primary Responsibilities: Speak with client’s customer/engineers, investigate and communicate proper solution Input correct information on client’s systems Navigating through the system to provide holistic view to the customer Ensure SLA target are achieved Eligibility Criteria and Competencies: Minimum 0-1 year of voice experience Excellent communication skills, both verbal and written Excellent working knowledge of MS Office – MS Excel, Word Doc, Outlook Demonstrates good time management and organizational skills Understands the need for confidentiality

Responsibilities

The primary responsibilities include speaking with clients' customers and engineers to investigate and communicate proper solutions. Additionally, the role involves inputting information into client systems and ensuring SLA targets are achieved.