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Associate at EXL Talent Acquisition Team

, , India -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Time Management, P2P Experience, ERP Software (GP), MS Word, MS Outlook, MS Access, MS Excel, Verbal Communication, Written Communication, Customer Service, Prioritization, Multi-tasking, Attention To Detail, Problem Solving, Analytical Skills, Team Player

Industry

Business Consulting and Services

Description

Job Description: Time management skills 0-1 Years P2P Experience preferred. Knowledge of ERP Software (GP) Proficient in MS Word, MS Outlook, MS Access & MS Excel Proficient verbal & written communication Excellent Customer Service Skills Ability to prioritize & multi-task. Exhibits meticulous attention to detail. Excellent problem solving & analytical skills. Team player (Working in Dept. with a staff of 16) Ability to learn quickly. Processing of all kinds of PO's and Discrepancies received from client. Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis. Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs Recognize and escalate urgent/sensitive issues to Manager Completed additional tasks as assigned. Ensure SLA target is achieved.

Responsibilities

Responsibilities include the processing of all types of Purchase Orders and discrepancies received from clients, alongside weekly duties such as ensuring ticket closure, generating PO reports, Pivot reports, and analyzing Vendor reports. The role also involves handling queries by providing excellent customer service via email response within 24 hours.