DESCRIPTION

Global Programme Renewals

• Create and agree the annual service plan for each International Client
• Formulate and agree the renewal data gathering strategy and timeline
• Provide input into strategy meetings with clients, brokers and insurers
• Work with insurers and broking teams to establish local and master policy requirements (limits, cover, nuances, where local policies are to be issued etc.)
• Work with insurers to identify local nuances such as tariffs, wording restrictions, local retentions etc.
• Agree or install KPI’s with insurer regarding local policy and certificate issuance, together with premiums collections and cashflow. Reviewing post renewal as part of stewardship meeting
• Input or production of premium allocations to ensure that these are ; benchmarked with local norms, comply with local tariffs etc.
• Agree network fees
• Have responsibility for the communication of group programme to broker network and local client operations (where required)
• Management of insurers administrations of local policies including:ensuring instructions sent to local fronting companies in a timely manner, communication to client on status of insurers instructions, monitor status and speed of issuance of local policies and invoices
• Attend meetings with local brokers and client where required on local and global insurance issues

Local Programme (stand-alone policies/compulsory covers)

• Communication of group risk purchasing philosophy to local brokers and local client companies (where appropriate)
• Produce Analysis Report of local policy summaries to ensure:
• compulsory covers are purchased
• no duplications with global programme
• local policies dovetail with global programme
• adherence to group risk purchasing philosophy
• compliance with remuneration parameters
• Work with client and local broker to maximize WTW Global Network appointments on local lines
• Agree and manage local broker service requirements with client

REQUIREMENTS

Preferably educated to A level or relevant industry experience
Preferably with professional qualifications of ACII or working towards this

SKILLS:

• Intermediate level IT skills (Microsoft Office suite)
• Comprehensive knowledge of insurance and underwriting in order to deal effectively with client needs
• Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers and maintain strong relationships with existing ones
• Able to deal professionally with internal and external contacts, able to represent BU and the wider WTW Group with a high level of credibility
• Excellent client focus with proven experience of delivery of high levels of client service
• Ability to analyze situations and provide recommendations to identify optimum solutions
• Good understanding of the processes that support the operating model and strategy for the BU and WTW GB overall
• Experience of working with and adhering to processes and systems that support client service delivery
• Intermediate level of data analysis and presentation skills