Associate at Goodwynns

Welches, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

20.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Product Knowledge, Communication, Teamwork, Adaptability, Learning, Attention To Detail, Time Management, Task Management, POS Functions, Equipment Handling, Issue Resolution, Merchandising, Flexibility

Industry

Retail

Description

Description Summary: Goodwynn’s is a performance-driven outdoor company built around premium gear, expert service, and hospitality. Our stores are designed to support customers before, during, and after their adventures, whether they’re here for gear, service, demos, coffee, or a beer Associates are on the front lines of delivering Goodwynn’s premium experience by creating a welcoming environment, providing knowledgeable support, and helping every customer feel confident and stoked about their experience. General Position Description: The Associate is a versatile, customer-facing role responsible for supporting daily operations throughout the store. Associates engage with guests, support product sales, assist with rentals and basic service work, maintain store organization, and contribute to a safe, efficient, and welcoming environment. Associates report directly to the Store Manager and Store Lead. This role requires strong communication, curiosity, and a willingness to learn across multiple departments. Job Responsibilities: Customer & Guest Experience Provide friendly, knowledgeable, and helpful service during every shift. Engage guests to understand their needs and recommend appropriate products, rentals, or services. Develop a personal, authentic approach to sales and service. Support customer issue resolution by escalating concerns appropriately when needed. Be comfortable and capable working the bar. Retail Floor Support Assist customers on the sales floor and maintain a clean, organized, and shoppable environment. Support merchandising standards, restocking, and daily floor tasks. Perform basic POS functions, including transactions, customer profiles, inventory lookups, and tag printing. Rentals & Service Support Assist with rental check-outs, returns, reservations, and customer profiles. Support basic service and tune shop tasks as trained, including equipment intake, cleaning, and simple repairs. Maintain organization and workflow in rental and service areas. Follow all safety protocols when operating equipment or handling gear. Operations & Team Support Complete daily opening, closing, and cleaning duties. Communicate clearly with teammates and leadership using established systems. Be a positive, reliable, and flexible team member in a fast-paced environment. Actively build product and service knowledge through training and self-learning. Requirements Key Competencies: Customer Service & Engagement Teamwork & Communication Adaptability & Willingness to Learn Attention to Detail Time & Task Management Qualifications: Previous customer service experience preferred (retail, hospitality, or outdoor industry a plus). OLCC and Food Handler License Interest in outdoor gear, equipment, or services; willingness to learn. Strong communication and teamwork skills. Ability to work efficiently while managing multiple tasks. Basic math and computer skills. Ability to stand for long periods and perform light to moderate lifting with reasonable accommodation. Availability to work a flexible schedule, including weekends and holidays.

Responsibilities

The Associate is responsible for delivering a premium customer experience by providing friendly, knowledgeable service, supporting product sales, assisting with rentals and basic service work, and maintaining store organization. This versatile role also involves supporting daily operations, including working the bar, and reporting directly to the Store Manager and Store Lead.