Associate Hospitality Researcher, STR – London
Job Description

QUALIFICATIONS

• Bachelor’s degree or equivalent experience.
• Capability to accurately capture and enter data.
• Ability to work within a team environment as well as an individual contributor
• Experience and proficiency using Microsoft suite of products (Excel, Outlook, Word, PowerPoint).
• Natural curiosity, persistence and ability to conduct thorough investigative research.
• Self-motivated and goal-oriented.
• Demonstrated knowledge of and / or experience within the hospitality industry preferable.
• Proven success performing to metrics or key performance indicators (KPI).
• Ability to be flexible and adapt to changing situations at a high growth company.

ROLE DESCRIPTION

The Hospitality Research Associate is responsible for updating and maintaining STR/CoStar’s hospitality inventory database which is the primary basis for most of STR’s products. The research teams work with various internal and external stakeholders to receive up-to date information (such as openings, closings, brand changes, pipeline proposals) on hospitality properties including hotels, hostels, and serviced apartments. Additionally, hospitality research utilizes web research, phone calls and other available resources (e.g. planning documents, construction feeds) to obtain additional details on hospitality properties.
Hospitality Research Associate is responsible for the ongoing maintenance of data hospitality inventory database including adding new records and updating existing property records. The position will require detail-oriented online research, as well as phone calls to complete database records.

RESPONSIBILITIES

• Contribute to the growth of an accurate and complete database of hospitality inventory.
• Conduct independent online research using a variety of sources, including but not limited to, search engines, industry publications, industry associations, etc.
• Add applicable new records and update existing records as new information is made available and/or obtained through proactive research, GIS & municipal websites, corporate portfolio listings, phone calls, chain feeds, enrolment forms, websites, emails, and any other verifiable source.
• Complete assigned projects in a timely manner.
• Stay knowledgeable of industry trends and current industry news that may affect the assigned region or company.
• Understanding of how current events have an impact on assigned region or company.
• Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar’s policies and guidelines.
• Stay knowledgeable and aware of updates or changes to any of STR/CoStar’s methodology, policies, or procedures.
• Partner closely with STR business development to identify new opportunities, successfully onboard new clients and resolve client inquiries.