Associate I, Production Operations at FIS - South Africa

Canton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Remittance Processing, Written Communication, Oral Communication, Computer Output Verification, Client Transaction Processing, Item Processing, Off-line Equipment Operation, Peripheral Equipment Maintenance, Work Sequencing, Error Identification, Calculation Verification, Balance Verification

Industry

IT Services and IT Consulting

Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Job Description GENERAL DUTIES & RESPONSIBILITIES • Prepares customer payments for processing. • Coordinates set-up and maintenance activities for the remittance processor and related equipment. • Performs research and adjustment activities. • Processes exception items. • Maintains inventory of remittance processing supplies. • Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items. • Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES • Considerable knowledge of remittance processing • Proficient written and oral communication skills in dealing with employees or external customers/clients • Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output • Knowledge of the practices, procedures and problem solving techniques required to process client transactions and produce output through computer operations • Knowledge of the practices, procedures and problem solving techniques involved in item processing • Knowledge of client specifications for remittance processing • Knowledge of off-line and peripheral equipment operation and maintenance • Proficiency to assemble, organize and sequence work • Knowledge to identify errors in calculations and balances • May require occasional lifting, standing, walking and bending and must be able to lift up to 30 pounds FIS JOB LEVEL DESCRIPTION Entry level role. Basic skills with moderate level of proficiency. Has general understanding of remittance processing. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one year remittance processing or equivalent experience. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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Responsibilities

The Associate I, Production Operations will be responsible for preparing customer payments for processing, coordinating equipment setup and maintenance, and performing research and adjustment activities. This role also involves processing exception items and maintaining inventory of necessary supplies.