Associate III, Sales Support (Day Shift | Order Management) at Ingram Micro Inc - New Zealand

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Order Entry, Sales Support, Account Monitoring, MS Excel, Vlookup, Pivot Tables, English Communication, Cross-functional Collaboration, Supply Chain Management

Industry

IT Services and IT Consulting

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! Job Description: As an Associate III, Sales Support you will play a key role in ensuring smooth order processing and supporting the sales team. Your responsibilities include: Order Entry & Management Process customer orders efficiently and accurately. Verify product availability, pricing, and delivery timelines. Review and validate order details to ensure compliance with company policies. Sales Support Provide administrative support to inside sales representatives. Coordinate with sales management and customer service to handle order changes and escalations. Prepare product and license quotes for pre-sales customers. Account Monitoring Track overall account activity for assigned customer groups. Generate reports on market conditions, sales performance, and team metrics. Collaboration & Communication Work cross-functionally with internal teams (e.g., credit, logistics, supply chain). Communicate order status and updates to stakeholders. Handle routine issues and escalate complex ones when needed. Qualifications: College graduate of course; if High School Diploma, should have at least 3 years functional experience. With at least 2 years BPO experience (any LOB) Background in supply chain or IT distribution industry is a huge advantage Good English communication skills Knowledgeable with MS Excel functions (vlookup, pivot, etc) Willing to work on day shift (AU time zone) and 10 days RTO/monthly #LI-Hybrid With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com Click Introduce Yourself above to join our talent network! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.

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Responsibilities

The role focuses on efficient order processing, verification of pricing and availability, and providing administrative support to inside sales representatives. It also involves monitoring account activity and collaborating with internal teams like logistics and credit to ensure smooth delivery.