Associate - Internal & Corporate Communications at JPMC Candidate Experience page

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Communications, Internal Communications, Stakeholder Management, Content Development, Editorial Management, Project Management, Storytelling, Channel Management, AP Style, SharePoint CMS, Executive Scripting, Corporate Communications, AI Tools for Content, Event Management, Presentation Skills, Interpersonal Skills

Industry

Financial Services

Description

Job Responsibilities * Strategic Communications and Stakeholder Partnership: * Serve as a strategic communications partner to one or more business areas, providing advisory support in creating and implementing robust, measurable internal and external communication strategies. * Manage priority stakeholder relationships to complement business priorities with impactful storytelling. * Interweave local, country-wide and global priorities to maintain balance and effective air traffic control of communication interventions in a highly matrixed environment. * Lead end-to-end project management of communications initiatives and internal events — including town halls, leadership forums, recognition programs and employee engagement — ensuring timely delivery, stakeholder alignment and quality execution across all workstreams. * Work closely with domestic, regional and global communication colleagues to share best practices and align on business and functional mandates. * Content Development and Editorial Management: * Develop an understanding of cross-functional subject matter and create content that connects the dots for a young and diverse audience. * Write simple, relevant and impactful content to support stakeholder priorities and drive people engagement. * Curate corporate and people stories for internal and external storytelling to build, manage and deliver a robust editorial calendar. * Demonstrate hands-on writing across diverse styles and mediums — long form, short form, infographics, video, blogs, thought leadership op-eds, case studies, features, event reportage, executive scripts and creative campaign copy. * Channel Management and Delivery: * Shoulder everyday responsibility for managing identified channels including broadcast email, newsletters, intranet and digital signage. * Build and engage a strong delivery network across locations to implement communication initiatives and source stories from the ground. * Bring innovation to communications through delivery, process, channels and automation. * Measurement, Governance, and Process: * Analyze and report on content and channel efficacy to develop and revise communication strategy. * Govern and ensure internal communications consistency and effectiveness by creating content-related processes and guidelines for the function. * Apply responsible use of AI tools to enhance content quality as well as measure and improve communications through available metrics and audience insights. * Roll up sleeves and proactively support the team to deliver a shared agenda. Core Competencies * 8 –10 years of work experience, with at least four years of hands-on experience in managing internal communications. * Communications experience in an IT/GCC/ BFSI multinational firm preferred. * Strong writing and editorial rigor are essential; where used, AI tools should be applied responsibly to enhance clarity, consistency and measurement, with appropriate human review and accountability. * Competence in writing and editing in AP Style will be an added advantage. * Recent experience managing or working on SharePoint CMS will be a bonus. * Exceptional written, interpersonal and presentation skills. * Self-driven and motivated with a strong work ethic and integrity. * Can-do, entrepreneurial attitude that supports an aggressive functional roadmap. * Strong team player who celebrates collective success. * Ability to work independently as well as partner with and manage multiple stakeholders. * Strong organizational skills with the ability to prioritize and balance multiple projects. * Commitment to excellence and accuracy, with the ability to make decisions in a fast-paced environment. Desired Qualifications * Demonstrated ability to manage communications in a matrix organization and fast-paced corporate environment. * Versatility in executing various writing styles, voices and formats across audiences and platforms. * Creative mindset with the ability to generate fresh ideas and bring innovation to communications. * Ability to support senior leaders and execute in high-profile, high-visibility settings. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Responsibilities

Serve as a strategic communications partner to business areas by creating and implementing measurable internal and external communication strategies. Manage end-to-end project delivery for corporate events, content creation across various mediums, and the management of digital communication channels.