JOB DESCRIPTION SUMMARY

The Associate IT Clinical Applications Analyst is responsible for implementing and maintaining the organization’s Electronic Health Record (EHR) system and ancillary medical systems, utilizing their working knowledge in at least one of the relevant solutions to continuously optimize and meet the evolving needs of JHAH’s medical processes.

MINIMUM EDUCATION REQUIRED

Bachelor’s Degree in the field of Information Technology or in a relevant field.

YEARS OF EXPERIENCE

No minimum years of experience required.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SUPPLEMENTAL WORK/EXPERIENCE/EDUCATION INFORMATION

N/A

ADDENDUM DESCRIPTION

N/A

OPERATIONAL ROLES & RESPONSIBILITIES

• Implement configure maintain support monitor and enhance the organizations medical applications including the Electronic Health Record EHR system and other medical solutions to ensure they are fitforpurpose reliable efficient effective secure and achieve their intended benefits for the organization
• Provide training and guidance to end users on the effective use and management of medical applications
• Ensure that medical applications comply with relevant best practices regulatory requirements enterprise architecture standards governance programs and cybersecurity policies
• Manage engagements with contracted vendors for medical applications support managed services or professional services to ensure that service delivery meets the targeted scope time cost and quality constraints
• Investigate and resolve medical applications related incidents in compliance with the organizations relevant policies and procedures
• Fulfill medical applications related service requests in compliance with the organizations relevant policies and procedures
• Evaluate and process IT demand requests involving medical applications and support fulfillment of those that are approved in compliance with relevant policies and procedures and by following the organizations IT project management framework