Ecolab is seeking an Associate IT Operations Analyst to be responsible for providing support via monitoring, troubleshooting, and issue resolution and escalation ensuring a superior level of customer service.

MINIMUM REQUIREMENTS:

• Less than 2 years of experience in IT

PREFERRED REQUIREMENTS:

• Intermediate to Advanced skills in MS Office
• Excellent analytical and problem solving skills
• Self-motivated and process oriented

• Provide technical guidance for directing and monitoring information systems operations.
• Implement machine modifications to increase the capacity of the system.
• Evaluate vendor proposals for purchases of hardware.
• Direct compilation of records concerning production, machine malfunctioning and maintenance.
• Analyze the results of monitoring the operating system(s) and recommend changes to improve processing and utilization.
• May advise on organizational, procedural, and work-flow plans, methods and procedures analysis.