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Job Description
The University of Nevada, Las Vegas invites applications for Associate/Journey IT Project Manager, Information Technology (HYBRID AVAILABLE) [R0146783].
ROLE of the POSITION
Associate IT Project Manager
The Associate IT Project Manager plays a key support role within the Office of Information Technology (OIT) at UNLV, primarily assisting in the management and coordination of IT projects throughout their lifecycle. Under the direction of the Director of IT Operations, the Associate IT Project Manager helps ensure that the university’s IT projects are executed efficiently, within scope, on time, and within budget. This position provides essential operational and administrative support to the IT Project Manager, including the tracking of project progress, managing documentation, assisting with resource allocation, and maintaining the project portfolio management system. The Associate IT Project Manager helps facilitate the smooth execution of projects, ensuring that internal and external stakeholders are informed and that processes are followed in accordance with the university’s standards.
This position plays a crucial role in the ongoing improvement of project management processes, contributing to the overall success of IT initiatives at UNLV. By supporting larger strategic initiatives and providing hands-on project management support, the Associate IT Project Manager helps ensure that OIT’s operations remain aligned with both institutional goals and industry best practices.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
Journey IT Project Manager
The IT Project Manager supports technical teams utilizing UNLV IT project management processes and systems. This position is responsible for overseeing the administration of the project portfolio management system, including developing templates, creating workflows, budget allocation and tracking, and designing dashboards. This position requires a broad knowledge of project management processes including agile and waterfall techniques. The system supports a wide-range of projects from both the Office of Information Technology (OIT) and distributed groups. Therefore, the person in this position must manage multiple customer expectations by employing clear communication and problem-solving skills.
Working with the Director of IT Operations, the IT Project Manager assists technical managers in implementing approved project processes on all projects. This position contributes to the continuous improvement of IT service delivery by standardizing project management processes and integrating them with other UNLV efficiency efforts. The IT Project Manager has oversight responsibility for coordinating information for all projects, ensuring that project documentation accurately reflects the scope, schedule, costs, resource requirements, and current status of all projects.
In addition to administration and development responsibilities, the IT Project Manager is responsible for improving the usability of the portfolio system. The incumbent coordinates system changes with staff responsible for the ticketing system and external stakeholders. The individual establishes procedures for upgrading, patching, and regularly evaluating any issues identified. The incumbent must employ critical prioritization, effective time-management, and project management skills to effectively balance competing responsibilities, including maintenance and operational tasks (troubleshooting issues or incidents), new development, project manager training, and strategy for the unit. The incumbent will oversee projects with budgets from $50,000 – MM with various timelines.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
PROFILE of UNLV INFORMATION TECHNOLOGY
With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.
As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success.
Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.
FLEXIBLE WORK – HYBRID ELIGIBLE (2 days per week)
This position has flexible work scheduling options available including hybrid work arrangements to include two (2) days per week based on acceptable performance and organizational needs in alignment with the
UNLV Flexible Work Policy
for
Flexible Work Arrangements at UNLV
(subject to approval).

MINIMUM QUALIFICATIONS

This position requires an earned Bachelor’s Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) along with the following:
Associate IT Project Manager

Required

• A minimum of one (1) year of project management experience is required. Credentials must be obtained prior to the start of employment.

Preferred

• Experience working in a higher education environment is preferred.
• At least one (1) year of experience developing workflows, forms, dashboard in a project portfolio tool is preferred.
• At least one (1) year of budget experience is preferred.
• A

Certified Associate in Project Management (CAPM) Certification
The incumbent must have specific skill and knowledge in the following areas:

KNOWLEDGE

Required

• Experience managing projects from inception to completion
• Demonstrated experience with completing project documentation, including schedules using software, requirements documentation, and financial tracking
• Must maintain strict confidentiality of sensitive data, records, files, conversations, etc.
• Knowledge of the project communication requirements of a large organization that values transparency

Preferred

• None

SKILLS

Required

• Ability to develop project templates, dashboards, and reports in a Portfolio Project Management (PPM) system based on organizational requirements
• Ability to apply appropriate project management processes based on the size, complexity, and risk of a project
• Ability to track budget expenses and show ROI return on investment for projects over multiple years
• Experience administering, troubleshooting, and documenting a project portfolio system
• Experience managing teams of five or more people, composed of technical and non-technical resources, external vendors, and external stakeholders
• Strong quantitative skills, excellent written, and verbal communication skills including the ability to synthesize large volumes of information to create narrative reports for senior management

Preferred

• None

ABILITIES

Required

• Takes responsibility for assignments with minimal direction, providing updates and insights as needed
• Recommends enhancements to processes, services, customer experiences, or technologies
• Identifies causes and solutions of recurring issues, following industry standard best practices
• Effectively conveys ideas and information in ways that help influence positive outcomes
• Actively engages diverse stakeholder
• Contributes to discussions among peers in the unit, vendors, customers, and other business units
• Demonstrates openness to differing ideas working to resolve the most effective solutions to meet project goals
• Understand interdependencies between technology, operations, and business needs

Preferred

• None

Journey IT Project Manager

Required

• A minimum of three (3) years of project management experience is required. Credentials must be obtained prior to the start of employment.
• At least two (2) years of experience managing a project portfolio system is required.
• A PMP (Project Management Professional) certification is also required.

Preferred

• Experience working in higher education environment is preferred.
• At least two (2) years of experience developing workflows, forms, dashboard in a project portfolio tool is preferred.
• At least two (2) years of budget experience for multiple projects is preferred.

The incumbent must have specific skill and knowledge in the following areas:

KNOWLEDGE

Required

• Experience managing enterprise technology projects from inception to completion
• Demonstrated experience with project documentation, including schedules using TeamDynamix or similar scheduling software, requirements documentation, and financial tracking
• Experience reporting on IT security and data confidentiality projects
• Must maintain strict confidentiality of sensitive data, records, files, conversations, etc.
• Ability to inspire and mentor project leads to successfully utilize formal project management techniques
• Knowledge of the project communication requirements of a large organization that values transparency

Preferred

• Experience developing and managing project portfolio management

SKILLS

Required

• Ability to develop project templates, dashboards, and reports in a Portfolio Project Management (PPM) system based on organizational requirements
• Ability to apply appropriate project management processes based on the size, complexity, and risk of a project
• Ability to track budget expenses and show ROI return on investment for projects over multiple years
• Experience administering, troubleshooting, and documenting a project portfolio system
• Experience managing teams of five or more people, composed of technical and non-technical resources, external vendors, and external stakeholders
• Strong quantitative skills, excellent written, and verbal communication skills including the ability to synthesize large volumes of information to create narrative reports for senior management

Preferred

• None

ABILITIES

Required

• Takes responsibility for assignments with minimal direction, providing updates and insights as needed
• Recommends enhancements to processes, services, customer experiences, or technologies
• Identifies causes and solutions of recurring issues, following industry standard best practices
• Effectively conveys ideas and information in ways that help influence positive outcomes
• Actively engages diverse stakeholder
• Contributes to discussions among peers in the unit, vendors, customers, and other business units
• Demonstrates openness to differing ideas working to resolve the most effective solutions to meet project goals
• Work with IT Leadership to procure adequate resources to achieve project objectives in planned timeframes
• Understand interdependencies between technology, operations, and business needs

Preferred

• None

COMMITMENT to CAMPUS VALUES
A successful candidate will use our
Campus Values
to guide their decisions and actions and demonstrate our Rebel spirit.

• Associate: $79,400 to $81,800
• Journey: $85,900 to $91,00