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Job Description
The University of Nevada, Las Vegas invites applications for Associate/Journey NETWORK ENGINEER, Information Technology [R0146634].
ROLE of the POSITION
Associate Network Engineer
Primary responsibilities include working in collaboration with other Network Development and Engineering staff to assist with the implementation, design, operation and maintenance of the UNLV enterprise network. The enterprise network is composed of routers, switches, firewalls, security appliances, wireless controllers, access points, broadband radios, and inside/outside cable plant infrastructure. This position will also provide support assistance for DNS, DHCP, VPN, SYSLOG, TACACS, and other infrastructure related services.
The Associate Network Engineer will assist with installing, upgrading, configuring, troubleshooting and supporting these and other UNLV networking components based on the defined network standards and procedures. The person holding this position will assist in the consultation with internal and external clients, as requested, to provide solutions to unique network requirements.
The Associate Network Engineer will participate in a weekly on-call rotation and respond to and schedule network outages outside of business hours.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
Journey Network Engineer
Primary responsibilities include working in collaboration with other Network Development and Engineering staff to implement, design, operate and maintain the UNLV enterprise network. The enterprise network is composed of routers, switches, firewalls, security appliances, wireless controllers, access points, broadband radios, and inside/outside cable plant infrastructure. This position will also provide support for DNS, DHCP, VPN, SYSLOG, TACACS, and other infrastructure related services. The network engineer will install, upgrade, configure, troubleshoot and support these and other UNLV networking components based on the defined network standards and procedures.
This position will serve as a point of escalation for complex network connectivity issues requiring troubleshooting skills and an understanding of routing protocols. The person holding this position will consult with internal and external clients, as requested, to provide solutions to unique network requirements.
The Network Engineer will participate in a weekly on-call rotation and respond to and schedule network outages outside of business hours.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
PROFILE of UNLV INFORMATION TECHNOLOGY (UNLV IT)
With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.
As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success.
Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.

MINIMUM QUALIFICATIONS

This position requires an earned Bachelor’s Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) along with the following:
Associate Network Engineer

Required

• A minimum of one (1) year of related professional experience is required. Credentials must be obtained prior to the start of employment.

Preferred

• A Cisco CCNA is preferred

The incumbent must have specific skill and knowledge in the following areas:

KNOWLEDGE

Required

• Understanding network fundamentals, LAN switching technologies, routing technologies, network infrastructure services (DNS, DHCP, Radius, Syslog), and network infrastructure maintenance
• Working knowledge and experience with networking components (routers, switches, access points), preferably Cisco equipment
• Working knowledge and experience with basic network protocols
• Working knowledge of common desktop operating systems including Windows, Mac OS-X, and Linux

Preferred

• Knowledge of layer-3 routing protocols
• Understanding of cloud infrastructure

SKILLS

Required

• Basic network troubleshooting and problem-solving.
• Network device configuration from command-line and graphical interfaces
• Basic planning of network maintenance and activities
• Strong organizational skills

Preferred

• Enterprise Wi-Fi administration
• Programming for network automation

ABILITIES

Required

• Ability to adhere to and enforce policies, standards, best practices, and procedures without direction
• Ability to work independently and as part of a team
• Ability to adhere to and execute projects and tasks based on the priority defined by supervisor
• Ability to convey ideas clearly to others in both verbal and written forms
• Ability to service in an on-call rotation for unexpected emergencies and work extended shifts
• Willing to adjust shift schedule to perform maintenance and upgrades outside of business hours a minimum of once per week
• Ability to lift, carry, push, pull, or otherwise move objects/network equipment that weigh up to 20lbs frequently
• Ability to lift network equipment that weighs up to 45lbs occasionally
• Ability to learn new technologies through research and self-study

Preferred

• None

Journey Network Engineer

Required

• A minimum of three (3) years of professional experience with Cisco or Juniper router and switch installation and configuration.

Preferred

• CCNA, CCNP certification or equivalent is preferred.

The incumbent must have specific skill and knowledge in the following areas:

KNOWLEDGE

Required

• Knowledge of the following: LAN switching technologies, routing technologies, wireless infrastructure, network infrastructure services such as DNS, DHCP, NTP, etc., and network infrastructure maintenance and operation.
• Proficient with networking components (routers, switches, firewalls, access points, wireless controllers, unified communication), network protocols and technology (e.g. OSPF, MPLS, IPv4, IPv6, FHRP)
• Knowledge with structured cabling system and outside cable plant
• Hands-on experience with configuration and troubleshooting networking components
• Hands-on experience with installation, configuration, and troubleshooting of wireless access points, wireless management systems and associated technologies

Preferred

• Basic project management terminology

SKILLS

Required

• Strong analytical and problem-solving skills
• Strong organizational skills
• Demonstrated work history of progressively increasing responsibility within the organization
• Strong written and verbal skills with the ability to convey ideas clearly to others
• Interpersonal skills to interact with team members and customers and resolve conflicts in a positive and constructive manner.

Preferred

• Enterprise Wi-Fi administration

ABILITIES

Required

• Ability to promote, adapt, establish, and adhere to, and enforce best practices and procedures
• Ability to deal with complex problems and apply appropriate tools, data, and techniques to diagnose and develop solutions
• Ability to work independently and as part of a team
• Must be available to serve in an on-call rotation for unexpected emergencies and work extended shifts
• Must be willing to adjust shift schedule to perform maintenance and upgrades outside of business hours a minimum of once per week
• Ability to develop and deliver oral briefings or presentations at meetings of peers within the unit to communicate technical knowledge and new information.
• Ability to lift, carry, push, pull, or otherwise move objects/network equipment that weigh up to 20 lbs. frequently
• Ability to lift network equipment that weighs up to 45 lbs. occasionally
• Ability to learn technologies through research and self-studies and share knowledge with others in the units.

Preferred

• None

COMMITMENT to DIVERSITY and CAMPUS VALUES
A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our
Campus Values
to guide their decisions and actions and demonstrate our Rebel spirit.

• Associate: $76,700 to $79,000
• Journey: $82,900 to $87,90