APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Payment processing experience
• Data entry experience
• Basic Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• Experience with systems FDR, ECaR, Miscman, Common Recon and Etra

Wells Fargo is seeking an Associate Loan Servicing Representative in the monetary operations team as part of Unsecured Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com .

In this role, you will:

• Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances
• Identify opportunities to improve loan servicing process within established procedures
• Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing
• Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area
• Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals
• Interact with immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers

Required Qualifications:

• 6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Payment processing experience
• Data entry experience
• Basic Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• Experience with systems FDR, ECaR, Miscman, Common Recon and Etran

Job Expectations:

• Schedule is flexible between 7:30am - 430pm & 8am - 5pm
• This role is based in a secure environment. Personal items are restricted. Digital devices may only be used during scheduled breaks, and only clear bags are permitted in the workspace.

Location:

• 800 S Jordan Creek Pkwy, WEST DES MOINES, IA 50266