Associate Manager, Client Engagement at NielsenIQ

Guangzhou City, Guangdong Province, China -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Data Delivery, Business Insights, Statistics, Multivariate Analysis, Customer Success, Project Delivery, Mentoring, Communication, Data Interpretation, Presentation Skills, Analytical Skills, Team Leadership, Sales Support, Contract Costing, KPI Management

Industry

Software Development

Description

Job Description Job Summary: Responsible for data delivery, client relationship management and business insights generation for assigned retail clients in order to achieve the set financial objectives and other operational performance indicators, help customers succeed with our quality service. Independently drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests. Build and maintain strong relationships with key client stakeholders, acting as client trusted business partner. Lead client meetings and insight presentations to strengthen client recognition of NIQ value. Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management. Ensure the generation of required feedback from the assigned client portfolio and proper contract costing in order to meet KPI targets. Guide and mentor junior team members by providing training on business knowledge, data interpretation, tools, and delivery methodologies. Have good communication skills, communicate with the sales team independently, and support the sales team in terms of data. Qualifications BS Required 2 to 5 years FMCG (marketing / sales) or retail industry experience desired Expert knowledge of statistics and multivariate analysis Experience in customer success, project delivery, or client-facing roles is preferred. Experience in mentoring junior colleagues is a plus. Additional Information /LP Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Customer Success

Responsibilities

The Associate Manager, Client Engagement is responsible for data delivery, client relationship management, and generating business insights for retail clients. They will independently drive client satisfaction and maintain strong relationships with key stakeholders.