Associate Manager ERP Package Applications at DXC Technology

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow, ITSM, ITOM, Agile, ITIL Process Consulting, CMDB, Asset Management, Discovery, Orchestration, Java Scripting, Workflows, Data Migration, Integrations, Glide Script, Jelly, AngularJS

Industry

IT Services and IT Consulting

Description

Job Description: The ServiceNow Technical lead role is one of the core components in all our engagements. The ideal candidate has a proven track record in architectural advisory and provides business and architecture consulting services to clients. Total experience – 9 to 11 years. Qualifications – B Tech/B E in IT or computer science. Technical Experience – 8+ Year of experience in ServiceNow . Must have experience of team/tech lead previously. Experienced in ITSM, Integrations and ITOM. Service Now Admin Certified + Certified application developer will be a add on. Responsibilities Participate in Agile development methodologies Support & maintain applications by proactively resolving issues and enhance application stability Assist with product roadmap & business capabilities that align with the application Continuously monitor application performance and vendor recommended patches & upgrades Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations Partner with the business on exploring new opportunities to add value through the use of technology Experience on ITIL Process consulting and/or implementation ServiceNow Implementation Specialist & Admin certification Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on Mobility, Discovery and Orchestration Experience on Java scripting Experience in creating and modifying workflows Experience in design, development and deployment in ServiceNow Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools, process and projects Experience on configuration management – process definition, modeling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Experience on LDAP integration Ability to create integration architecture Ability to create templates for foundation data, CMDB etc. Experience in Java and related web technologies is preferred Technical Expertise: Creation of script-based assignment and approval rules. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate Querying the table by using Glide Record Referencing Glide List Debugging script Creating and customizing UI and pages using Jelly Working with complex Log Files. Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly Designing of Macros and Formatters. User Administration Web Service Integration User Interface Level Integration MID Server Integration Integration with tools, applications and systems Mobility and related integration AngularJS, Node.js and Bootstrap Use of Import Sets for data loading from external file or database to the service-now.com REQUIRED QUALIFICATIONS: Bachelor's degree or equivalent work experience with 9+ years of experience as an application engineer 8+ years of ServiceNow development, configuration and administration experience in an enterprise environment Hands-on design, development and deployment experience with the ServiceNow platform. ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset). Experience in CMDB, Discovery and integration with other external modules. Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX. Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.). SNOW administration experience. Hands-on experience developing using JavaScript. Hands-on experience working with relational databases. Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX. Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS. ServiceNow Certified Application Developer. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Responsibilities

The role involves acting as a ServiceNow Technical Lead, providing architectural advisory and consulting services to clients, and participating in Agile development methodologies. Responsibilities include supporting and maintaining applications, monitoring performance, and collaborating with team members to enhance system quality and scalability.