Associate Manager, Localization at IHG Career

Guadalajara, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Localization, Marketing Initiatives, Translation Vendors Management, Content Translation, Project Management, Linguistic Style Guides, Terminology Databases, Promotional Materials Production, Problem-Solving, Analytical Skills, Communication, Organizational Skills, Time Management, Content Management Systems, Excel, Word

Industry

Hospitality

Description

Role Purpose Coordinate and/or assist in the development and implementation of global and regional marketing and loyalty initiatives, both brand specific and multi-branded. Ensure localized versions of initiatives are produced effectively and serve as a primary contact with internal stakeholders, external agencies and translation vendors for related projects. Optimize available communication channels and provide tactical recommendations to support business objectives. Coordinate production of localized promotional and program materials. Key Accountabilities • Assist in the development and implementation of global broad-base and region-specific programs, ensuring effective and efficient use of all digital channels. • Manage day-to-day relationships with translation vendors, evaluating the quality of translation projects, providing direction as appropriate, and ensuring project accuracy and timeliness. • Collaborate with marketing, branding and other internal teams to determine their needs and recommend solutions.l • Manage the end-to-end process of content translation requests through internal portals, CMS systems, or vendor platforms. • Manage timelines from intake of request through delivery of online or offline assets, ensuring projects are completed on time and within budgetary guidelines. • Maintain a high standard of localization across all online and offline platforms and assets. • Review reported localization issues and provide or implement appropriate fixes. • Assist in maintaining linguistic style guides, translation memories, and terminology databases. • Coordinate the production and delivery of localized promotional and program materials. • Assist in the execution of initiatives, including procedural documentation and training materials for localization or marketing operations. • Support Manager and team members with other localization or marketing projects as necessary. Key Skills & Experiences Education Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience. Experience 2 to 5 years of progressive work-related experience in localization or a marketing environment, with demonstrated technical proficiency related to the position, including experience in hospitality. Technical Skills and Knowledge • Demonstrated experience in promotional, channel, or loyalty marketing preferred. • Demonstrated knowledge of marketing concepts and basic accounting principles. • Strong problem-solving and analytical skills. • Effective verbal and written communication skills for providing information to clients, vendors, management, and staff. • Strong organizational and time management skills. • Effective communication and interpersonal skills. • Previous work experience in a multi-lingual, multi-brand content management process, across markets and channels. • Excellent working knowledge of industry leading translations/localization technology. • Experience working with leading web or enterprise Content Management Systems. • General knowledge of hotel systems and operations beneficial. • Demonstrated presentation and facilitation skills. • Proficiency in Excel, Word, and PowerPoint required. • Bilingual or multilingual skills a plus. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Responsibilities

This role coordinates and assists in developing and implementing global and regional marketing and loyalty initiatives, ensuring localized versions of these initiatives are produced effectively. The Associate Manager acts as a primary contact for internal stakeholders, external agencies, and translation vendors for related projects while optimizing communication channels.