Associate Manager - Market Research at Razorpay Software Private Limited

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Market Research, Data Analysis, Qualitative Research, Quantitative Research, B2B Marketing, Presentation Skills, Stakeholder Management, Questionnaire Design, Insights Generation, Excel, SPSS, Google Data Studio, Research Methodology, Fieldwork Supervision, Communication Skills, Problem Solving

Industry

Software Development

Description

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role: As an Associate Manager you should be able to understand the issues faced by the merchants in the Fintech ecosystem and solve these issues with data oriented insights. Role and Responsibilities : Taking briefs from various internal stakeholders and distilling problem statements that research can focus upon Core competency - Drafting research briefs, outlining key business and research objectives, selecting methodology for the objectives Ability to draft questionnaires basis relevant study objectives for primary research Insights - Drafting actionable insights to various stakeholders Coordination and management - External vendors, supervision of fieldwork, interviews with B2B merchants for various studies Working with our internal data to cull out insights Working with various stakeholders to implement key insights into our product/marketing/brand solutions Mandatory qualifications: Prior Work Experience - 4-5 years in a Market Research Agency like Kantar, Nielsen, Ipsos, Third Eye, Quantum or researchers who have moved from agency to working with a brand inhouse. Exposure to both qualitative and quantitative research through their career Experience working with technology/product focused brands Inclination to work with B2B consumers on Fintech product/service oriented projects Deriving insights from data (Should be able to work with Excel, SPSS or Google Data Studios) Presentation Skills - Both verbal and written. Should be able to visualize insights in a user friendly, easy to consume manner using PPT, Google Slides or any form of dashboarding. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Responsibilities

The Associate Manager will understand issues faced by merchants in the Fintech ecosystem and provide data-oriented insights. Responsibilities include drafting research briefs, managing external vendors, and coordinating with stakeholders to implement insights.