Associate Manager - Metering at GMR Enterprises Pvt Ltd

Agra, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Regulatory Compliance, Meter O And M, Troubleshooting, Communication Management, Technology Management, Meter Hardware Analysis, Performance Monitoring, Social Awareness, Entrepreneurship, Personal Effectiveness, Problem Solving, Analytical Thinking, Planning, Decision Making, Capability Building, Stakeholder Focus

Industry

Construction

Description

JOB PURPOSE Responsible for ensuring the software builds of the smart meters and providing technical support, troubleshooting of all meter software related issues and ensure contract SLAs are adhered ORGANISATION CHART Manager IT --> Associate Manager - Metering --> Reports To --> Position TitleKEY ACCOUNTABILITIES ResponsibilitiesKey Performance Indicators (KPIs)SAT / SLA Approval of each meter lot from Discom.To conduct monthly SAT for the maximum meter numbers possible by strong coordination with operations team.Providing technical support and troubleshooting of all meter related issues and ensure contract SLAs are adhered Liaison with TSP and HES providers ensuring meter is all the time connected and firmware is timely upgradedValidation of new meter firmware integration with HES/MDM and communication systemMeter Validation/ Approvals During Implementation from DiscomProject SLAs should be met on daily / monthly basis.KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Hardware, Software, Communication Tech vendor/partners, Network service providers INTERNAL INTERACTIONS Technology Head, Head IT, Operations Head & team, Business Team (If required) FINANCIAL DIMENSIONS Safeguarding SLA Deductions for GMRClear demarcation of the responsibly in case of any field failure OTHER DIMENSIONS Minimize client escalations and maintain positive environment. EDUCATION QUALIFICATIONS B.Tech (Preferably Computer Science) / MCA RELEVANT EXPERIENCE 8 + years of total experience in communications domain (Cellular / RF)Candidate be proficient in using tools such as planning and optimization softwareSound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry COMPETENCIES Regulatory Compliance (Practitioner) Meter O and M and Troubleshooting (Practitioner) Communication and Technology Management (Practitioner) Meter Hardware Analysis (Practitioner) Performance Monitoring (Practitioner) Social Awareness Entrepreneurship Personal Effectiveness Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence

Responsibilities

The Associate Manager - Metering is responsible for ensuring the software builds of smart meters and providing technical support for troubleshooting meter software issues. They must ensure contract SLAs are adhered to and conduct monthly SATs in coordination with the operations team.