Associate Manager at NielsenIQ

Vadodara, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Operational Excellence, Quality Governance, Stakeholder Partnership, Delivery Management, RFT Execution, Capacity Planning, Workload Management, Coaching, Mentoring, Performance Tracking, KPI Setting, Process Optimization, Risk Communication, Client Management, Escalation Management

Industry

Software Development

Description

Job Description Associate Manager – RD (Canada Team) Location: Vadodara, India Function: Operations Role Overview The Associate Manager – RD (Canada Team) is responsible for leading RD operations to ensure high‑quality, right‑first‑time delivery. This role focuses on people leadership, operational excellence, quality governance, and strong stakeholder partnership across Canada‑focused delivery. Key Responsibilities RD Operations & Delivery Lead end‑to‑end RD delivery for Canada, ensuring SLA, quality, and client expectation adherence Drive strong RFT execution through process discipline and continuous improvement Manage delivery planning, capacity, workload, and timelines People Management Coach, mentor, and develop team members to drive capability and performance Set goals, track KPIs, provide feedback, and support career growth Build a high‑performing and accountable team culture Quality & Process Excellence Monitor and report quality metrics with actionable insights Lead RCA, corrective actions, and continuous improvement initiatives Champion operational excellence and process optimization Stakeholder & Client Management Act as escalation point for operational and quality issues Partner with Client Services, Enablement, and Operations to meet delivery commitments Communicate risks, dependencies, and mitigation plans proactively Build strong stakeholder relationships and support positive client outcomes Qualifications Bachelor’s or Master’s degree Proven people management and coaching experience Strong communication and stakeholder management skills Experience in operations, quality governance, and process improvement Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations

Responsibilities

The Associate Manager is responsible for leading RD operations for the Canada Team, ensuring high-quality, right-first-time delivery through strong people leadership and operational excellence. Key duties include managing end-to-end delivery, driving process discipline, coaching team members, and maintaining quality governance.