Responsibilities:

• Manages warehouse staff in all functional areas including training, coaching, and counseling
• Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services
• Partners with cross functional teams and service providers on pre-sales feasibility/cost analysis
• Completes operational activities on-time and update internal partners such as Sales and Operations Management 
• Coordinates with stakeholders and provides operational support for project deliveries
• Reviews and improves the efficiency of existing processes and procedures
• Ensures operational activities are within budget, including management of department costs and expenses 
• Tracks and reviews performance of service providers (3PL warehouse, Customs brokers, Local transporters, Forwarders, etc.) 
• Reviews service provider invoices are in accordance with contract and work closely with AP for payment process 
• Responsible for facility and related Health, Safety and Environment requirements
• Ensures customers’ delivery requirements and expectations are fully understood and met
• For International Positions - possess strong understanding of Custom Laws, Clearance procedures and HSN Classification with its regulatory requirements
• May manage employees in a unionized environment
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