Associate Manager, Strategy & Operations - Drive at DoorDash USA

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

145000.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Strategic Planning, Cross-Functional Collaboration, Problem Solving, Entrepreneurial Mindset, Growth Strategies, Marketing Strategies, Operational Optimization, Attention To Detail, Communication Skills, Resourcefulness, Execution, Customer Focus, Performance Analysis, Team Engagement, Ownership

Industry

Software Development

Description

About the Team DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. As part of the Drive Restaurants Strategy & Operations team, the Associate Manager will have the opportunity to help define, test and scale Drive’s most profitable bets. About the Role As an Associate Manager for DoorDash Drive's Strategy & Operations team, you will play a critical role in driving the growth and success of our white label catering delivery service. You will be responsible for executing strategies to acquire new restaurant partners and helping them grow once they are on our platform. You will be responsible for hitting KRs alongside cross functional teams. On a typical day, you may create merchant growth strategies, run experiments to improve quality and catering delivery operations, use learnings to inform product strategy, dive into data to explain performance at the lowest level of detail and make sure we never stop growing. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash Drive's strategic goals. You will report into a Senior Manager in our Drive Restaurants Strategy & Operations organization. You’re excited about this opportunity because you will… Dive into data, talking to merchants and customers, and obsessing over the details to make sure we create value for our merchants Grow a profitable product within a high-growth business by developing tailored growth/marketing strategies by leveraging DoorDash technology and products Work closely with cross-functional partners from Product, Engineering, Analytical, Support, Business Development and Sales, and Marketing to drive execution and excellence on behalf of our merchant partners and align company-wide resources to make our product even better Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership Steer the scaling and optimization of operations and quality across Drive We’re excited about you because… You imagine, develop, and execute on workstreams from start to completion with little oversight You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions You oscillate easily from strategic considerations to tactical execution Are a self-starter who is energized by a difficult problem Have a passion for building You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle You maintain a careful balance between attention to detail and swift execution You operate comfortably in ambiguous environments while maintaining a strong bias for action You communicate precisely dependent on audience and level of detail necessary to share You collaborate effectively with cross-functional team members across the organization You represents the DoorDash brand with humility and a customer-first mindset Experience in a complex or high-growth environment required 4+ years of relevant experience We expect to fill this position by 11/21/2025. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $98,600—$145,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

The Associate Manager will drive the growth of DoorDash Drive's white label catering delivery service by executing strategies to acquire and support restaurant partners. This role involves analyzing data, creating growth strategies, and collaborating with cross-functional teams to optimize operations.