Associate Managing Consultant, Specialized Product Delivery (Portfolio Mana at Mastercard

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Portfolio Management, Lifecycle Interventions, Product Strategy, Performance Diagnosis, Experimentation, Stakeholder Leadership, Data Storytelling, Risk Management, Compliance, Value Creation, Pricing Tuning, CX Improvement, Delivery Discipline, Analytical Problem-Solving, A/B Testing, Campaign ROI

Industry

IT Services and IT Consulting

Description

Job Title: Associate Managing Consultant, Specialized Product Delivery (Portfolio Management) Overview: Our Purpose We connect and power an inclusive, digital economy that benefits everyone, everywhere—making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team—one that makes better decisions, drives innovation and delivers better business results. Title and Summary Associate Managing Consultant, Specialized Product Delivery (Portfolio Management Manager — Specialist) Own the portfolio health and value creation agenda across consumer and/or SME card products. You’ll diagnose performance (activation, digital adoption, spend, ENR, attrition), design precise lifecycle interventions, and deliver controlled change with measurable uplift. Expect hands‑on partnership with Product, Analytics, Marketing, Operations, Risk, and Compliance to run always‑on portfolio programs and to install robust guardrails for sustainable growth. All About Us The Data & Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution—deployment and value realization—from implementation to adoption, usage, and product evolution As an Associate Managing Consultant, Specialized Product Delivery (Portfolio Management Manager — Specialist) you will Portfolio strategy, insights, and execution Diagnose portfolio performance end‑to‑end (acquisition, activation, early‑life usage, ENR, attrition) and convert findings into quarterly OKRs and a prioritized experiment backlog. Design and launch precision lifecycle programs (activation accelerators, spend stimulation, balance build, retention save‑offers), with explicit hypotheses, target cohorts, success metrics, and control groups. Instrument performance dashboards (activation, tokenization, spend per active, ENR, churn, campaign ROI) and run test‑and‑learn to optimize offer design, timing, and channels. Calibrate growth with controls: partner with Risk/Compliance/Operations to embed documentation, approvals, and audit trails for each change; maintain clean delivery and governance. Product & proposition tuning Evolve pricing, features, and benefits to improve perceived value and margins (e.g., fee constructs, installment/EPP levers, rewards tuning), using competitive benchmarks and cohort analysis. Close the loop with Product and Marketing on campaign narratives, CX fixes, and digital journey improvements; quantify uplift vs. baseline. Stakeholder leadership & delivery discipline Run weekly portfolio cadences with Product, Analytics, Ops, and Marketing to remove barriers, approve tests, and course‑correct; publish action trackers and impact summaries. Execute with rigor (RAID logs, gated milestones, cutover plans, post‑launch stabilization) so changes land safely and scale. Team Collaboration & Culture Translate complex analysis into clear choices and crisp storytelling for senior stakeholders; facilitate decision‑ready forums. Plan and structure your work and that of junior teammates; lead or co‑lead portfolio reviews and experiment readouts. Contribute playbooks (segmentation, offers, dashboards) and mentor colleagues—we grow leaders, not just deliverables. All About You Experience: 5–8 years in cards/payments portfolio management (issuer side or consulting), with hands‑on delivery of lifecycle programs and measurable uplift on activation, spend, ENR, and attrition. Analytics & experimentation: Comfortable with segmentation, A/B tests, propensity/churn models, and campaign ROI; fluent in Excel/BI with strong data storytelling. Product & CX: Evidence of tuning pricing/features/benefits and fixing CX to improve portfolio health; able to brief Product/Marketing and validate changes through experiments. Controls & delivery: Proven ability to land changes within scheme/regulatory guardrails, maintain audit‑ready documentation, and stabilize post‑launch operations. Stakeholder leadership: Track record aligning Product, Risk, Ops, Marketing, and vendors to deliver on time and on budget, with weekly performance rhythms. You’ve designed and shipped 3+ lifecycle programs with quantified outcomes (e.g., +activation, +spend per active, +ENR, −attrition). You can show a improvement: insight → intervention → measured uplift → scaled run‑rate. Partners rely on you to make data useful and to land changes safely with audit‑ready evidence. All About Your Education & Skills Bachelor’s degree (advanced degree/MBA a plus). Advanced PowerPoint/Excel/Word; familiarity with BI/campaign tools (e.g., Tableau/Power BI, marketing automation). Strong written, verbal, and stakeholder communication; organization, multitasking, and analytical problem‑solving. Willingness to travel across the region as needed up to 80% Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for, or on behalf of, Mastercard is responsible for information security and must: abide by security policies, ensure confidentiality/integrity, report suspected violations, and complete mandatory training per Mastercard guidelines To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

Responsibilities

The Associate Managing Consultant will own the portfolio health and value creation agenda for consumer and/or SME card products by diagnosing performance and designing precise lifecycle interventions. This involves hands-on partnership across various departments to run always-on portfolio programs and install robust guardrails for sustainable growth.