Associate, Merchant Strategy & Operations

at  DoorDash Australia

ABOUT THE TEAM

DoorDash is looking for top talent to play a pivotal role in growing our Australia & New Zealand business. This is a rare opportunity for someone excited about joining a fast-paced business! We’re looking for deep market knowledge to enable us to best serve our merchants by bringing to market game-changing products that will better service their needs, as well as finding new ways to grow our partners’ business on our platform. Join our never-ending pursuit to empower economies in Australia and across the globe.
On the Merchant Strategy & Operations team, our mission is to create a best-in-class restaurant experience, build cutting-edge services for our merchants to grow their business and help our partners operate efficiently on the platform.

ABOUT DOORDASH

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

As a Merchant Strategy & Ops Associate, you are a critical piece of DoorDash’s growth and success in every market we operate in. You will be responsible for key growth and operational initiatives & metrics, discovering challenges and driving performance across our merchant partner base. You will also work cross-functionally with our internal teams to develop playbooks & best practices and drive improvement.
The scope of work will include data analysis and opportunity identification, process design and execution of initiatives. This role will require a high level of autonomy and operational creativity to continue pushing the envelope of success in Australia and New Zealand.