Job Description:
Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.
Rakuten Viki, a part of Rakuten USA, is the premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings Asian entertainment to fans everywhere.
Viki’s Creative Team is responsible for all aspects of Rakuten Viki’s creative marketing production including User Acquisition, CRM, and Brand Management, to ensure the perfect development and execution of top-notch campaigns and communications to bring premium Asian Entertainment to fans globally.
As an Associate Multimedia Designer, you will play a crucial role in shaping the visual identity of our brand and content across various digital platforms. This entry-level position is perfect for a creative individual with 0-1 years of experience, possessing a blend of static and video design skills.
This role will be based in San Mateo, CA, and report to Manager, Creative Services.

Key Responsibilities:

• Develop eye-catching and engaging thumbnails of Viki’s video content that resonate with our audiences for the Viki platform and across marketing channels
• Implement creative and engaging social video edits to enhance user engagement on various channels, aligning with the Rakuten Viki’s brand identity
• Create captivating title treatments for new shows, ensuring a consistent and visually appealing brand representation
• Design key art banners and screenshots for partner platforms, aligning with their specific partner requirements
• Contribute to monthly Soompi banners with fresh and innovative designs that reflect the latest trends and content offerings
• Adapt and modify designs based on provided key designs to create size and language variations for static ads and social media posts
• Utilize the content management system (CMS) tool to efficiently clip and edit videos, ensuring seamless integration with our digital platforms
• Collaborate with the Content Ops team to extract impactful snippets, maintaining video quality and adhering to platform specifications
• Adhere to the brand guidelines consistently to ensure a cohesive and unified visual identity across all design materials
• Regularly report progress, share insights, and contribute to team discussions, fostering a dynamic and supportive creative work environment

Qualifications:

• Bachelor’s degree in Graphic Design, Digital Design, Digital Art or related field
• Proficiency in design tools such as Adobe Photoshop, Illustrator and basic knowledge of Adobe Premiere Pro
• Basic understanding of video editing and animation and willingness to learn on the spot.
• Strong creative and conceptual thinking with an eye for detail
• Self-starter with excellent time-management skills and ability to meet deadlines
• Strong communication skills and a collaborative mindset

Requirements:

• A strong portfolio showcasing both static and video design projects
• Demonstrated ability to adapt to various design styles and preferences
• Knowledge of current design trends and an eagerness to stay updated on industry advancements
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.
• Passion for the Asian entertainment industry and a keen awareness of cultural sensitivities and preferences
• Demonstrated excellence in both receiving and giving feedback
• Willingness to work flexible hours with occasional meetings with Singapore and South Korea
• Knowledge of Asana, Miro and CMS tools is a plus, but not required
• Proficiency in Portuguese, Korean, or Spanish is a plus, but not required

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $51,435.00 - $87,264.00 annually
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $51,435.00 - $87,264.00 annuall

• Develop eye-catching and engaging thumbnails of Viki’s video content that resonate with our audiences for the Viki platform and across marketing channels
• Implement creative and engaging social video edits to enhance user engagement on various channels, aligning with the Rakuten Viki’s brand identity
• Create captivating title treatments for new shows, ensuring a consistent and visually appealing brand representation
• Design key art banners and screenshots for partner platforms, aligning with their specific partner requirements
• Contribute to monthly Soompi banners with fresh and innovative designs that reflect the latest trends and content offerings
• Adapt and modify designs based on provided key designs to create size and language variations for static ads and social media posts
• Utilize the content management system (CMS) tool to efficiently clip and edit videos, ensuring seamless integration with our digital platforms
• Collaborate with the Content Ops team to extract impactful snippets, maintaining video quality and adhering to platform specifications
• Adhere to the brand guidelines consistently to ensure a cohesive and unified visual identity across all design materials
• Regularly report progress, share insights, and contribute to team discussions, fostering a dynamic and supportive creative work environmen