Associate Operation Client Partner at NielsenIQ

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical, Motivated, Self-Directed, Proactive, Inquisitive, Advanced Excel, Microsoft Office, Team Collaboration, Data Analysis, Problem Solving, Communication, Customer Service, Time Management, Adaptability, Attention to Detail, Technology Enthusiasm

Industry

Software Development

Description

Company Description ID: R25_0020943 Job Description Acerca del trabajo Asegurar las respuestas en tiempo y forma de acuerdo con los indicadores estipulados, a los cuestionamientos recibidos por cliente o equipo comercial con un claro conocimiento del impacto de su función. Responsabilidades Analizar cuestionamientos recibidos. Gestionar las dudas con los equipos de data ops y DA. Socializar la respuesta con equipos comerciales, incluidos líderes. Ser el punto de contacto con comercial para dudas relacionadas con los cuestionamientos iniciales. Operar de acuerdo con los SOP establecidos. Asegurar una respuesta integral de cara a clientes. Seguir los entrenamientos establecidos. Qualifications Analítico, Motivado, autodirigido, proactivo, capaz de trabajar dentro de plazos ajustados, inquisitivo y entusiasmado con las nuevas tecnologías. Genera ideas para mejorar, hacer las cosas de manera diferente, lider apasionado por ser parte de un equipo de trabajo y dispuesto a apoyar proyectos o iniciativas especiales. Carrera técnica completa o Licenciatura completa en carreras económico administrativos, ingeniería e informáticos. Ingles: Básico Eduación podría ser sustituido con 1.5 años de experiencia en actividades de Analista Jr. Manejo de Excel avanzado (tablas dinámicas, filtros, fórmulas, atajos, macros). Experiencia miníma de 2 años. Conocimiento intermedio en herramientas Microsoft Office Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The Associate Operation Client Partner is responsible for ensuring timely and accurate responses to client inquiries. This role involves analyzing questions, managing doubts with data operations teams, and ensuring comprehensive responses for clients.