Associate Operations Support Analyst at Citi
O'fallon, Missouri, United States -
Full Time


Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Basic Banking, Communication, Depository Services, Detail-Oriented, Interpreting Regulations, Organizing, Policy Evaluation, Policy Interpretation, Policy Reviews, Prioritization, Project Coordination, Project Organization, Retail Banking, Time Management, Vendor Management

Industry

Financial Services

Description
Run and analyze reports such as monthly drill reports to create a master drill schedule Research and interpret standard information and identify inconsistencies in data or results Assist in training team members on drill processes as well as provide testing assistance for production validation Prepare basic presentations for management and audit Support trouble ticket resolution Work closely with Safebox Vault Operations team to keep process in compliance with state reporting deadlines. Manage drill notice letter inventory working closely with Legal/Compliance to approve changes made to client drill notices. 1-2 years of relevant experience preferred Knowledge of Basic Banking and Services Proficient in Microsoft Office Proven problem-solving and negotiation skills Consistently demonstrates clear and concise written and verbal communication Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Banking, Communication, Depository Services, Detail-Oriented, Interpreting Regulations, Organizing, Policy Evaluation, Policy Interpretation, Policy Reviews, Prioritization, Project Coordination, Project Organization, Retail Banking, Time Management, Vendor Management. ------------------------------------------------------ Anticipated Posting Close Date: Jan 05, 2026 ------------------------------------------------------
Responsibilities
The Associate Operations Support Analyst will run and analyze reports, assist in training team members, and support trouble ticket resolution. They will also manage drill notice letter inventory and ensure compliance with state reporting deadlines.
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