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Associate - Operations at WNS Global Services
Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Production Targets, Quality Targets, Revenue Targets, Process Compliance, Computer Skills, Communication Skills, Analytical Skills, Problem Solving Skills, Shift Work

Industry

Business Consulting and Services

Description
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Ensure meeting of production targets, Quality and Revenue targets and take responsibilityEnsure process compliance with approved procedure & work manual documentation at the process level received from the CustomerProficiency with computer skillsBasic communications skillsIATA Diploma in Travel and TourismAbility to meet all targets setTake on additional responsibilities as and when the need arises.High on Values & IntegrityAbility to work in shiftsAnalytical and problem solving skills Qualifications Graduate Or Under Graduate, IATA/Cargo experience preferable
Responsibilities
The primary responsibilities involve ensuring the team meets established production, quality, and revenue targets while maintaining strict process compliance according to customer-approved procedures and manuals. The associate must also be prepared to take on additional responsibilities as required.