Associate - Operations at WNS Global Services

Visakhapatnam, Andhra Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Analytical Thinking, Problem Solving, Multitasking, Professional Communication, Mathematical Calculations, Logical Reasoning, Handwriting Recognition, Basic Computer Knowledge, English Proficiency, Touch Typing, Email Drafting, Proofreading, Digital Tool Proficiency, Attention To Detail, Self-learning

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description Roles and Responsibilities• Capture the details of the consignment note and associated document in the Client system• Should follow the instructions as mentioned in the Process Manual• Self-learning skills• Deliver the goals and targets as per the defined KPI's• Follow the company policies and procedures under the guidelines aligned by supervisor and manager• Excellent written and verbal communication with strong interpersonal abilities• Strong analytical thinking and problem-solving capabilities• Ability to manage and multitask across multiple claim cases efficiently• Demonstrates patience and professionalism when handling disputes and escalations• Strong aptitude for mathematical calculations and logical reaSpecial Skills• Ability to read Handwriting from various Geographies• Basic computer Knowledge required• Ability of self-learning on live job• Eye to Details• Good Reading and writing knowledge of English Language• Touch Typist with a minimum typing speed of 25 wpm with 85% accuracy• Note: Willingness to work in 24*7 environment• Proficient in email drafting, proofreading, and professional communicationLanguage Capability• EnglishSpoken & Written Proficiency Required• Good communication skillsTechnical Proficiency & Requirements• Hands on experience of using desktop or Laptop• Comfort in Learning and Using Digital Tools• Intermediate understanding in using Broadband, Wi-Fi or phone internet tethering with desktop or Laptop• Existing Home Broadband or Wi-Fi Connection. (preferred)• Inverter back up available. (preferred) Qualifications Graduate

Responsibilities

The role involves capturing consignment note details and associated documents into the client system following process manuals. The associate is responsible for meeting defined KPIs and managing multiple claim cases efficiently.