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Associate Ops-Cards Operations Acq at Mashreq Careers

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Charge Back Handling, Dispute Reduction Strategy, Financial Controls, Operational Processes, Profitability Optimization, Risk Management, Compliance Programs, Training Program Development, Service Level Agreements, Card Schemes Compliance, Merchant Onboarding, Policy Adherence, Analytical Thinking, Communication Skills, MS Office, Card Management System

Industry

Banking

Description

· Daily charge back handling strategy to avoid financial losses to the bank, merchants and card holders. Analyze and advice dispute reduction strategy to acquiring merchant to reduce dispute losses. · Implement, maintain and improve processes to ensure effective operational processes to monitor and maintain financial controls and achieve business objectives to enhance/optimize profitability of the merchant and issuance business. · Be part of the business decision and work closely with product and promotions teams to understand current and future requirements, ensuring the crucial balance between risk and service is well understood and accepted. · Provide guidance in developing and maintaining procedures for product implementation, case approval, compliance programs, monitor quality performance of financial and chargebacks processes. Provide analysis and guidance in establishing internal and external agreements. · Plan and develop card financial and chargeback training programs to card center staff to develop their skill. Plan and establish effective relationships with member banks and service level agreements with internal and external departments. · Responsible for monitoring and implementing compliance requirements from card schemes like Visa / Mastercard/JCB/CUP/DINERS and other regional switches

Responsibilities

The role involves managing daily chargeback handling strategies to mitigate financial losses for the bank, merchants, and cardholders, alongside analyzing and advising on dispute reduction strategies for acquiring merchants. Responsibilities also include implementing and improving operational processes to maintain financial controls and achieve business objectives related to merchant and issuance profitability.