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Associate - Order Management Solutions at Deutsche Post AG

Pasay, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Logistics, MS Office, English Communication, Customer Centricity, Logical Reasoning, Enterprise Resource Platforms

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Job Title: Associate – OMS Job Location: Manila In this role, you will have the opportunity to work upon one or more back-end services for the Order Management Solutions service line, supporting countries, regions, or global and ensuring timely and accurate completion of tasks/target assigned. You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach. Key Responsibilities: · To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures. · Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. · Operate on the services according to the shifts, countries, or regions aligned. · Deliver a high level of service quality through timely and accurate completion of services. · Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. · Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. · Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: · Bachelor´s degree (any). A degree in logistics, management will be an advantage. · 0 – 3 years of job experience from BPO or logistics domain – Preferred · Order Management experience will be preferred · Good knowledge in MS office · Effective English communication skills, written and verbal · Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred · Good logical reasoning skills · High level of customer centricity

Responsibilities

The Associate will work on back-end services for the Order Management Solutions service line, ensuring timely and accurate task completion. They will collaborate with colleagues to identify solutions and improve service quality.