Associate, Payment Integrity at Oscar Health

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

116550.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Processing, Medical Coding, Auditing, Health Care Operations, Reimbursement Methodologies, Provider Contract Concepts, Data Mining, Root Cause Analysis, Training, Collaboration, Process Improvement, SQL, Lean Six Sigma, Documentation, Stakeholder Management, Thought Leadership

Industry

Insurance

Description

Hi, we're Oscar. We're hiring an Associate to join our Payment Integrity Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is responsible for supporting process improvement and issue resolution in the Oscar claim environment for both the Oscar Insurance business and +Oscar clients. The Associate, Payment Integrity is responsible for ensuring claims are paid accurately and timely with the highest quality. This is accomplished by leveraging a deep understanding of Oscar's claim infrastructure, workflows, workflow tooling, platform logic, data models, etc., to work cross-functionally to understand and translate friction from stakeholders into actionable opportunities for improvement. The Associate provides thought leadership for Payment Integrity process and workflows that impact claims payments and works closely with cross functional partners on execution of changes. You will report into the Sr. Manager, Payment Integrity. Work Location: This position is based in our New York city office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $88,800.00 - $116,550.00 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Provide subject matter expertise and in-depth understanding of Payment Integrity internal claims processing edits, external vendor edits and Oscar reimbursement policies. Identify claims payment issues from data mining, process monitoring, etc., provide scoping and action steps needed to remediate the issue. Respond to internal and external inquiries and disputes regarding policies and edits. Document industry standard coding rules and provide recommendations on reimbursement policy language and scope. Ideate payment integrity opportunities based on a deep knowledge of industry standard coding rules. Translate into business requirements; submit to and collaborate with internal partners to effectuate change. Provide training and education to team members when necessary. Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field questions as appropriate. Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever issues are escalated and assigned by leadership. Compliance with all applicable laws and regulations Other duties as assigned Requirements: A bachelor's degree or 4+ years of commensurate experience 4+ years of experience in claims processing, coding, auditing or health care operations 4+ years experience in medical coding Medical coding certification through AAPC (CPC, COC) or AHIMA (CCS, RHIT, RHIA) Experience with reimbursement methodologies, provider contract concepts and common claims processing/resolution practices. 3+ year(s) ability to work independently to drive projects to completion Bonus points: 3+ years experience in a technical role (QA analyst, PM, operations analyst, finance, consulting, industrial engineering) or a process improvement role (Six Sigma or similar) 3+ years of experience working with large data sets using excel or a database language Experience in a professional healthcare claims organization Knowledge management, training, or content development in operational settings Process Improvement or Lean Six Sigma training Experience using SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Responsibilities

The Associate, Payment Integrity is responsible for supporting process improvement and issue resolution in the claims environment, ensuring claims are paid accurately and timely. This includes working cross-functionally to identify and translate issues into actionable opportunities for improvement.