Associate, Physical Global Trade Operations at StoneX Group

Addis Ababa, Addis Ababa, Ethiopia -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Export Documentation, Customer Experience, Coffee Quality, Proactive, Multicultural Experience

Industry

Financial Services

Description

Overview Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Commercial: With boots on the ground authenticity at the heart of everything we do, our comprehensive array of commercial products and services enable you to work directly with our clients, across hedging, risk management, execution and clearing, OTC products, commodity finance and more. Position Purpose: Coordinate the export shipment process according to client´s contractual terms guaranteeing that contracts are executed on timely manner and providing the best customer experience in all the stages of the contract execution. Responsibilities Primary duties will include: Coordinate the sample approval process within StoneX coffee quality department, third party exporters and clients. Coordinate the export shipment process as per each contract terms and conditions, including the issuance of shipping instructions, bags marks, booking confirmation with ocean carriers, export customs, and inland truck logistics. Review and approve for payment, local charges from third party logistics providers. Issue and remit export original shipment documents to be dispatched to banks, third party warehouses or clients. Keep the system updated with all the stages of coffee executions, including the issuance of sales invoices to clients. Keep the client informed about their shipment and documents status guaranteeing the best customer experience Qualifications To land this role you will need: Full proficiency in English language, both written and speaking is mandatory. Degree in economics, business or related fields. Minimum 3 years of experience in logistics, export documentation. Previous experience in the green coffee business is desirable but not mandatory. Proactive and willingness to lean in a fast-paced environment. Multicultural working experience is a plus #LI-Hybrid #LI-AS1

Responsibilities

Coordinate the export shipment process according to client contractual terms and ensure timely execution. Maintain communication with clients regarding their shipment and document status to provide an excellent customer experience.