Associate Presales Engineer (Junior) at TechX Corporation

Hanoi, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Concepts, IT Operations, Monitoring, Incident Management, Communication Skills, Interpersonal Skills, Architecture Learning, Documentation, Customer Discovery, Presales Support, Curiosity, Structured Thinking

Industry

IT Services and IT Consulting

Description

Company Overview: At TechX, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today’s digital landscape. With a strong focus on Cloud Transformation (AWS), Data Modernization, and Generative AI, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients. We specialize in banking and financial services, retail, manufacturing, and transportation, delivering impactful solutions that address industry-specific challenges and significant market shifts. Together, we’ll build a future where innovation knows no limits. Role Overview: The Associate Presales Engineer supports customer engagements by preparing technical materials, understanding customer environments, and assisting senior presales in architecture discussions. This role focuses on learning Synaptix positioning, governance principles, and enterprise IT context, not on selling or closing deals. Key Responsibilities: Customer Discovery & Presales/SA Support Assist in customer discovery sessions (note-taking, requirement clarification) Help prepare architecture diagrams & documentations; integration mappings; and demo environments (guided) Support POC / pilot preparation Product & Architecture Learning Learn Synaptix functional landscape and license structure Understand what Synaptix does and what Synaptix deliberately does NOT do Reuse approved presales materials and templates Internal Coordination Work closely with Senior SA - Presales, GTM Operations, and Product Enablement Ensure materials used are approved and consistent Key Requirements: 1–3 years total experience presales engineer, IT operations or relevant positions Basic understanding of IT operations, Monitoring/alerting, and Incidents & RCA Comfortable explaining technical concepts in simple terms Willingness to learn enterprise architecture & governance language Curious, careful, and structured. Good interpersonal and communication skills What We Offer: Innovative Environment: A dynamic and collaborative work environment where innovation is encouraged. Professional Growth: Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies. Competitive Package: Competitive salary and benefits package Impactful Work: The chance to work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success. Apply now! Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!

Responsibilities

The Associate Presales Engineer supports customer engagements by preparing technical materials and assisting senior presales in architecture discussions. This role focuses on learning Synaptix positioning and enterprise IT context.