Associate Private Banker at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Banking, Lending, Credit applications, Relationship management, CommSee system, Communication skills, Planning, Organization skills, Attention to detail, Data integrity, Portfolio management, Financial reporting, Compliance, FSRA Tier 2 Accreditation

Industry

Financial Services

Description

Commonwealth Private strives to provide outstanding personal service and trusted advice to high net worth individuals who have the intention to invest or borrow at least AU$2.5million. Quite simply, our breadth of experience means that we can offer clients a comprehensive range of solutions as well as market leading products and innovative investment opportunities. We are backed by superior research capabilities and the extensive resources of the Commonwealth Bank Group, so we can help our clients achieve the best possible outcome. We have Private Bankers and Investment Specialists specialising in banking, lending strategic advice, investments and insurance located right across Australia. Our vision is to be the private bank successful Australians recommend. About your role The Associate Private Banker is a member of the team of Analysts and Associates supporting Private Bankers through value add solutions. Core duties include fulfilment of loan applications (consumer and commercial) for Private Bank, the coordination of all matters relating to the establishment and ongoing maintenance of client loan facilities, money market transactions such as completing rollovers for both borrowing and investment bills, and maintaining client records amongst other customer services duties and lending enablement support. Your responsibilities Fulfilment of all credit applications (Consumer and Commercial) and once client confirms, initiate documentation process and track file through to funding/settlement Oversee progress of deal execution through to conclusion to ensure timely and efficient delivery of clients’ needs and requirements Manage portfolio workflow on a daily basis by delivering exceptional customer service in all dealings, reflected in a positive lift in the NPS results for Team and CP On boarding of new clients and opening of all new accounts Process all maintenance transactions and work with relevant support team to enable client requests ( e.g. funds transfers, IMTs and TDs) Control all data integrity, portfolio cleansing including duplicate clients, unlinked accounts and unlinked relationships Undertake title/company searches, ordering valuations, Trust Deed investigations and further income verification when required Support Private Bankers with reporting systems Pro-active review of service to Private Bankers and service workflow on a daily basis Proactively educate clients to use digital capabilities to enhance the service experience via online facilities such as Netbank, CommBiz for funds transfers etc where appropriate Work closely with analyst team members to deliver on relevant compliance and quality activities Proactively identify customer needs and opportunities to refer to bankers About you To be successful you will be passionate about customer service, ensuring a superior overall level of service is delivered to your valued clients. In addition to this you will have: Demonstrated customer service experience from within a banking/lending environment, ideally with experience in a relationship management or similar role Consumer or Commercial product knowledge and experience Strong understanding of CommSee system Excellent communication skills, both written and verbal, with the ability to build and maintain strong relationships with customer and stakeholders Excellent planning and organization skills Strong attention to detail and accuracy Tertiary qualifications in a business related discipline e.g. Banking, Commerce (desirable) FSRA Tier 2 Accreditation If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 20/04/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The Associate Private Banker supports Private Bankers by managing loan application fulfillment, coordinating client loan facilities, and maintaining accurate client records. They also oversee deal execution, handle account maintenance, and ensure high-quality service delivery to high-net-worth individuals.