Associate Process Manager at eClerx Career Site

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Braze SDK, Mobile Application Development, iOS, Android, Event Tracking, Analytics Instrumentation, Push Notifications, In-app Messaging, App Performance Optimization, Debugging, REST APIs, Backend Integration, Data Privacy, Consent Management, CI/CD Pipelines, Mobile Release Management

Industry

IT Services and IT Consulting

Description

Key Responsibilities * Implement and manage Braze SDK integration across iOS and Android applications * Design and implement event tracking aligned with the defined data model * Ensure accurate capture and transmission of user data and events to Braze * Validate tracking accuracy and data consistency across devices and app versions * Conduct testing of SDK functionality and troubleshoot integration issues * Monitor and optimize app performance related to SDK implementation * Collaborate with backend, data, and marketing teams to ensure seamless integration * Support release cycles by ensuring stability and compatibility of Braze features * Follow best practices for security, privacy, and user experience -------------------------------------------------------------------------------- Core Requirements * 4+ years of experience in mobile application development (iOS and/or Android) * Hands-on experience with Braze SDK or similar mobile engagement platforms * Strong expertise in SDK integration, push notifications, and in-app messaging * Experience implementing event tracking and analytics instrumentation * Proficiency in native mobile app development for iOS and/or Android * Strong understanding of app performance optimization and debugging * Experience in testing, validation, and troubleshooting mobile integrations * Ability to work with cross-functional teams and deliver high-quality implementations -------------------------------------------------------------------------------- Preferred Skills * Braze Certified Android SDK is a plus * Experience with MarTech or customer engagement platforms * Familiarity with REST APIs and backend integrations * Understanding of data privacy, consent management, and compliance * Experience working in multi-region or large-scale app deployments * Exposure to CI/CD pipelines and mobile release management eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities

The Associate Process Manager will implement and manage Braze SDK integrations across mobile applications while ensuring accurate event tracking and data consistency. They will collaborate with cross-functional teams to troubleshoot integration issues and optimize app performance throughout the release cycle.