Associate Process Manager at eClerx Career Site

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Excel, Tableau, BI Tools, Performance Tracking, Forecasting, Budget Tracking, Stakeholder Management, SQL, Automation, Data Quality, Storytelling, KPI Tracking, Trend Analysis, Business Intelligence, Data Modeling

Industry

IT Services and IT Consulting

Description

Data Analyst - MIS Reporting Location : Mumbai Summary We are looking for a Banking domain Data Analyst who can turn complex data into clear, decision-ready insights. The role involves advanced Excel-based analysis, Tableau/BI reporting, performance tracking, forecasting & budget tracking, and strong stakeholder management across multiple teams. Key Responsibilities Build and manage dashboards & reports using Tableau (preferred) or other BI tools (Power BI, Looker, etc.). Perform deep-dive analysis in Advanced Excel (pivot tables, Power Query, complex formulas, data modeling). Track and report business performance KPIs (daily/weekly/monthly), ensuring accuracy and consistency across multiple reports. Drive forecasting, budgeting, and variance tracking (actual vs plan, trend analysis, risks/opportunities). Translate data into storytelling narratives: crisp executive summaries, insights, recommendations, and next actions. Handle large datasets (multiple sources, high-volume tables), validate data quality, and troubleshoot inconsistencies. Partner with stakeholders across functions (Business, Ops, Product, Marketing, Finance, Tech) to gather requirements and deliver reporting solutions. Maintain reporting documentation: metric definitions, dashboard logic, refresh cycles, and governance standards. SQL skills for data extraction and validation. Exposure to automation (Excel macros/VBA, Python) for reporting efficiency. Must-Have Skills & Requirements Banking domain experience is mandatory (retail banking / cards / lending / wealth / digital banking / risk / operations). Advanced Excel expertise (Power Query/Power Pivot, pivots, lookups, indexing, nested formulas; automation is a plus). Strong hands-on experience with Tableau or equivalent BI tools (Power BI/Looker/Qlik). Proven ability in data analysis + insight storytelling (not just reporting—recommendations matter). Experience with performance tracking and forecasting/budget tracking (variance analysis, trend modeling). Comfortable managing multiple reports, stakeholders, and deadlines in a fast-paced environment. Strong communication: can explain data clearly to both technical and non-technical audiences. About eClerx eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. About eClerx Digital eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities

The Associate Process Manager will build and manage dashboards and reports using Tableau or other BI tools, perform deep-dive analysis in Advanced Excel, and track business performance KPIs. The role also involves translating data into storytelling narratives and partnering with stakeholders across functions to deliver reporting solutions.