Associate Process Manager at eClerx Career Site

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Management, KYC, Client On-boarding, Derivative Operations, Risk Reporting, Financial Reporting, Asset Servicing, Reference Data, Data Analysis, Problem Solving, Communication, Leadership, Quality Initiatives, Process Improvement, MS PowerPoint, MS Word, MS Excel

Industry

IT Services and IT Consulting

Description

Job Details: Role: IB Operations- Associate Process Manager Location: Mumbai /Pune/Chandigarh Shift Timings: have to be flexible with all shifts including night shifts. Travel Requirements: NA TA Agreement:- 1 Year Job Description: As part of our IB Operations team, you will be working with our client partners to improve processes and controls that build capacity and scale. Support us to monitor and capture the overall data and its status from various global functional teams across our clients. Job Responsibilities Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope Independently handle all clients and lead mitigation steps to prevent escalations Help knowledge management endeavour by sharing process knowledge and best practices within the teams Lead various quality initiatives across processes managed Who we’re Looking For: The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Qualifications Post Graduation (MBA/ PGDM) Knowledge of KYC and Client On-boarding, Derivative Operations, Risk and Financial Reporting, Asset Servicing, Reference Data Proficient in MS PowerPoint, MS Word and MS Excel Delivery of productivity gains and identify and implement process improvements. Ability to present data in client meetings with senior internal and external stakeholders. Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently. About eClerx eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. About eClerx Financial Markets For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities

The Associate Process Manager will conceptualize, design, and deliver high-quality solutions while independently handling client relationships and leading quality initiatives. The role involves monitoring and capturing data from global functional teams to improve processes and controls.