Associate Process Manager at eClerx Career Site

Coimbatore, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, Travel Desk Operations, Vendor Management, Corporate Administration, AMC Management, Stakeholder Management, Cost Optimization, Compliance, Reporting, Event Management, Budgeting, Procurement

Industry

IT Services and IT Consulting

Description

Responsibilities: 1. Manage end-to-end facility operations including maintenance, repairs, and regulatory compliance. 2. Oversee and track deployment of housekeeping and security staff. 3. Manage all AMCs, ensure timely execution, and publish scheduled reports. 4. Maintain adequate pantry and BCP stock with proper documentation. 5. Ensure adherence to ESG guidelines and coordinate facility needs with the landlord. 6. Handle Mumbai hotel and guest house bookings as per company travel policy. 7. Publish monthly occupancy, usage, and feedback reports. 8. Conduct periodic audits and collect feedback from minimum 15% travelers. 9. Achieve 2–5% annual cost savings through vendor negotiation or operational efficiency. 10. Manage Mumbai cab bookings ensuring 100% adherence to travel policy. 11. Support billing with accurate travel/facility data, preventing duplicate invoices. 12. Coordinate Independent Director travel (flights, hotel, cab) and publish daily travel reports. 13. Organize and manage board meetings, offsites, and corporate events end‑to‑end. 14. Act as POC for all Mumbai-based events; coordinate with vendors and procurement. 15. Maintain MIS, billing trackers, accruals, and manage vendor SLAs with monthly reviews. 16. Prepare adhoc reports and ensure compliance with all company policies and processes. Experience & Skills Required * 4+ years of experience in Facility Management, Travel Desk Operations, Vendor Management, or Corporate Administration. * Strong knowledge of facility operations, AMC management, travel policy adherence. * Excellent coordination, communication, and stakeholder‑management skills. * Experience in vendor negotiation and cost optimization. * Strong reporting, documentation, and compliance focus. * Ability to manage multiple tasks simultaneously and work with minimal supervision. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities

Manage end-to-end facility operations, including maintenance, regulatory compliance, and vendor SLAs. Oversee corporate travel, guest house bookings, and the organization of board meetings and corporate events.