Associate Process Manager at eClerx Career Site

, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dynatrace, Oracle Integration Cloud, Observability, Performance Monitoring, PurePath, Davis AI, ActiveGate, REST, SOAP, JSON, XML, XSLT, Root Cause Analysis, SLO Definition, API Integration, Dashboard Creation

Industry

IT Services and IT Consulting

Description

We are seeking a highly skilled Dynatrace Specialist to take ownership of the observability, performance monitoring, and diagnostics of large-scale Oracle Integration Cloud (OIC) ecosystem. You will be responsible for integrating Dynatrace with OIC, setting up end-to-end tracing, defining service-level objectives (SLOs), and utilizing AI-driven insights to proactively optimize integration performance. You will lead observability improvements, optimize monitoring coverage, and provide actionable insights to reduce key KPI’s MTTD/MTTI/MTTR across ecosystems. Dynatrace SME Roles and Responsibilities: * Observability Implementation: Design and implement Dynatrace monitoring across a complex OIC environment, integrating REST/SOAP APIs, file-based interfaces, and scheduled orchestrations. * OIC-Dynatrace Integration: Leverage ActiveGates and specialized extensions to ingest OIC metrics, logs, and traces into Dynatrace. * End-to-End Tracing: Configure PurePath technology to trace transaction flows between Oracle Fusion Cloud, on-premises systems, and external applications via OIC. * Proactive Alerting & AI: Set up Davis AI-driven alerting and anomaly detection to detect performance bottlenecks or integration failures before they impact business users. * Dashboard Creation & Reporting: Create custom, high-level executive dashboards and detailed technical dashboards for OIC flow performance, lookup table latency, and error rates. * Root Cause Analysis (RCA): Perform deep dive analysis on failed OIC instances, analyzing HTTP status codes, payload data, and connection faults. * Operational Excellence: Perform monitoring compliance audits, optimizing monitoring configurations, and ensuring adherence to best practices for system reliability. * Collaboration: Act as a liaison between the OIC development teams and infrastructure teams to resolve recurring issues and ensure long-term fixes Technical and Functional Skills: * Dynatrace Expertise: Proven experience with Dynatrace setup, ActiveGate management, Extensions 2.0, Smartscape, and Davis AI. * Oracle Integration Cloud (OIC): Strong understanding of OIC components: App Driven Orchestration, Scheduled, File-Based, REST/SOAP, and Adapter configurations. * API & Data Protocols: In-depth knowledge of REST, SOAP, JSON, XML, and XSLT.

Responsibilities

The role involves designing and implementing Dynatrace monitoring across a complex Oracle Integration Cloud ecosystem to optimize performance and observability. You will be responsible for end-to-end tracing, AI-driven alerting, and performing deep-dive root cause analysis to reduce MTTD, MTTI, and MTTR.