Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in a business or healthcare-related field preferred and four (4) years of equivalent healthcare related experience.
• Strong Product Development Life Cycle knowledge/experience
• Excellent customer service skills.
• Operational program experience or experience in a position that provides support to operational program processes for at least one year
• Ability to think strategically, applying business insight/acumen and demonstrating critical thought in a complex business environment.
• Ability to construct a business case that illustrates opportunity and risk accurately based on information available.
• Demonstrated effective professional communication (written and verbal), presentation skills and training skills.
• Ability to prioritize workload and consistently meet deadlines; identify additional resource needs as necessary.
• Ability to work independently and within a team setting with minimal direction/ supervision.
• Ability to understand technical concepts and translate to operational processes.
• Ability to understand operational processes and evaluate technical solutions.
• Demonstrated success leading projects and being a member of project teams. Technical proficiency with Microsoft Office applications.
• Ability to learn and implement new concepts/skills with minimal lead time.
• Ability to complete research in a thorough, thoughtful, and comprehensive way that demonstrates understanding and provides strategic insight.
• Ability to conceptualize and validate new products and/or product strategies.
• Ability to demonstrate a basic understanding of budgets, productivity, and other business concepts.

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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• Supports Product Managers in their role as a lead strategist and subject matter expert for GPO products and services to both internal and external audiences.
• Assists Product Management department in understanding and monitoring market developments, industry trends, risks, and customer needs to drive strategic direction for service line-related products and services by conducting market surveillance, and engaging existing customers, potential prospects and internal stakeholders.
• Conducts service line-related competitive surveillance to provide Product Management with data to better understand the definition and size of market segments/opportunities, and identify opportunities to drive enterprise value in that environment.
• Assists in the development of high-quality commercialization tools. This includes sales new and business development materials articulating the value proposition for items such as but not inclusive to: service capabilities, RFP language, pricing, implementation guides/plans/checklists, operational SOPs, scripts, and associate training materials that support new product features/innovations.
• Supports the infusion of service line capabilities into business operations across GPO by conducting UAT, assisting with staff training, trouble-shooting, adoption planning/execution, and overall support for users and management consuming the capability.
• Gathering the voice of customers and determine business-case and feasibility of enhancements to existing products/services through the creation of feature user stories.
• Manage product/service backlog and corresponding JIRA stories to drive the overall product road-map.
• Assist in managing service line-related vendors involved in operation of assigned service line capabilities. Includes supporting needs of routine business reviews and mining for additional value.
• Conduct research to support the evaluation, prioritization, and execution of ideas for product development.
• Assist with gathering key performance metrics for relevant products to monitor success and identify areas of opportunity for improvement.
• Deliver excellent customer service and manage internal client expectations appropriately.
• Perform related duties as assigne