Associate Product Manager

at  NBCUniversal

Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Job Description

QUALIFICATIONS

• Bachelor’s Degree, or equivalent experience
• 2+ years of Salesforce Administration experience (Admin Certification Preferred)
• 2+ years Product Management experience, or Salesforce Platform ownership experience.
• Strong background and working knowledge of Salesforce development best practices as well as backend functionality.
• Able to work with and as a team, cross-functionally while still able to focus on individual projects and tasks.
• Experience managing/owning the Salesforce Sales Cloud product.
• Experience with JIRA, Confluence, and/or similar project management tools.
• Outstanding organizational skills and attention to detail as well as the ability to juggle multiple tasks and projects in a fast-paced environment.
• Creative thinker that can generate innovative marketing concepts and work with a cross-functional team of stakeholders to drive execution of those plans.
• Proven track record in communication excellence within a fast-paced environment with both external (i.e., customers, partners, and agencies) and internal teams
• Experience planning, launching, and measuring long-term Salesforce initiatives as a key project lead.
• Experience reporting results and presenting data in a way that makes sense to executives and practitioners a like

Reporting to the Director of Product, the person in this role will:

• Work directly with our internal Sales, Marketing and Finance teams to move forward Salesforce and Ad Sales systems projects.
• Promote One Platform marketing selling by supporting and enhancing the existing NBCU Ad Sales and Marketing process to drive growth.
• Collaborate with National/Local/Global Sales, Marketing, Research, Finance, and Sales Operations to optimize processes, particularly for priority initiatives from leadership.
• Create and deliver valuable content, tools, and resources through various channels to help our customers succeed.
• Have a keen eye for monitoring and emphasizing user adoption across content, tools, and systems.
• Work with internal Support Team to identify user trends and pain points, transforming these issues into requirements.
• Stay ahead of the curve on the latest industry trends in sales, marketing, content, vendor enhancements, and events.
• Share Salesforce and Product best practices across the entire Ad Sales operational organization.
• Ensure accuracy of Ad Sales data (i.e., accounts, contacts, leads, opportunities).

• Modify documentation as needed for supported properties and work with COE on changes to templates, training materials, quick reference guides, etc.Collaborate with internal Center of Excellence to deliver training for new hires and on new capabilities.