Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Ingram Micro has earned Great Place to Work Certification™ for 2025-2026 in Canada! This prestigious recognition reflects our commitment to our people and our culture.
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

RESPONSIBILITIES:

• Work as a liaison between vendors and the organization.
• Provides specialized consultative service and implements, drives, and maintains vendor programs, marketing, and training.
• Review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters.
• Build and maintain positive relationships with vendors and monitor vendor performance.
• Research invoice and contractual issues and resolve discrepancies.

WHAT YOU BRING TO THE ROLE:

• Minimum 1-2 years of account management experience & hunting for new business.
• Proficient in Excel and Power BI tools to analyze sales performance metrics.
• Adept in managing escalations and supporting the vendor as needed.
• Experience collaborating with cross-functional teams.
• Must be detail-oriented, organized, and articulate.
• Established and productive professional individual contributor.
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• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
  
  At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!