Associate Project Manager at SPECTRUMVOIP

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Analytical Skills, Interpersonal Skills, Time Management, Project Management, Customer Service, Team Collaboration, Decision Making, CRM Management, Adaptability, Professionalism, Positive Attitude, Task Delegation, Performance Measurement, Relationship Building

Industry

Telecommunications

Description

Description POSITION SUMMARY The Associate Project Manager (APM) at SpectrumVoIP is responsible for overseeing the implementation of new service for our small business customers. The ideal candidate will possess excellent verbal and written communication skills, strong time management and work ethic. This position will be located in our Plano, TX office. ESSENTIAL JOB FUNCTIONS Manage customers through SpectrumVoIP’s on-boarding process. Obtain necessary technical and business information required from customers/vendors and update records in our CRM Delegate tasks on the project to other departments best positioned to complete them Make effective decisions when presented with multiple options for how to progress with project Serve as a point of contact for team members and the client, so that all parties are kept up to date with the progress of the project and actions are clearly laid out Monitor progress and provide updates to management on project progress on a consistent basis to maintain standards expected. Meet deadlines and produce efficient, high-quality work to ensure client expectations are exceeded and met. Measure project performance to identify areas of improvement Maintain and build trusted relationships with leadership, colleagues, and staff Follows up with customers after delivery of service to ensure that service has been delivered to the customer's satisfaction and to hand off the project to the service team for future maintenance. Occasionally works outside of normal business hours to accommodate delivery specifications. Other duties as assigned SKILLS, KNOWLEDGE, & ABILITIES Strong verbal, written, analytical and interpersonal skills. Willingness to learn and perform work on projects as well as direct them. Ability to manage multiple tasks and projects, adapt, and effectively prioritize and execute tasks in a high-pressure environment. Must exhibit professionalism and a positive attitude and enjoy working with clients and various teams internally. BENEFITS AND AMENITIES Health & welfare benefits (Health, Vision, Dental) eligible after 30 days Additional ancillary benefit plans Employee Assistance Program Paid Training / Expansive Learning Management System (LMS) Paid Holidays Paid Sick Leave Paid Parental Leave Referral Program Flexible PTO plan 401K options & matching Opportunities that accompany a high growth organization Requirements High School diploma or equivalency 2+ years’ experience in project management or logistics, preferred Experience in the Telecommunications industry preferred Must be dependable and able to work a Monday through Friday 8am-5pm work schedule, with some flexibility when needed.

Responsibilities

The Associate Project Manager is responsible for overseeing the implementation of new services for small business customers and managing the on-boarding process. This includes obtaining necessary information, delegating tasks, and ensuring project progress is communicated effectively.