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Associate Renewal Sales Representative at PTC

Portland, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Strong Communicators, Customer-Focused, Self-Motivated, Tech-Savvy

Industry

Software Development

Description

Manage a Renewal Pipeline: Proactively engage with customers to inform them of upcoming renewals, consolidate contracts, and ensure timely renewals. Collaborate Across Teams: Work closely with inside sales, strategic accounts, and technical support to ensure customers renew the correct licenses and maintain active support coverage. Support Customer Success: Respond to inbound inquiries from customers whose support contracts have lapsed, and guide them through the process of reactivating their coverage. Drive Process Improvements: Contribute to team initiatives aimed at improving our sales processes and increasing renewal rates. Bachelor's Degree: A bachelor's degree in any field is required. Detail-Oriented: You're organized and meticulous in managing multiple tasks and customer interactions. Strong Communicators: You have excellent written and verbal communication skills and can clearly explain complex information. Customer-Focused: You enjoy building relationships and helping customers find the best solutions for their needs. Self-Motivated: You're driven to meet goals, grow professionally, and contribute to team success. Tech-Savvy: Experience with Salesforce or similar CRM tools is a plus.

Responsibilities

Manage a renewal pipeline by proactively engaging with customers to ensure timely renewals. Collaborate across teams to support customer success and drive process improvements.