Department: Southwest Business
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

JOB DESCRIPTION:

As an Associate Sales Analytics Consultant on the Sales Analytics Team within the Southwest Business department , you’ll be the data-driven storyteller on the sales team—translating complex Customer data into actionable insights that help Southwest Business understand their travelers, uncover growth opportunities, and deliver experiences that truly resonate. By combining deep technical expertise with strategic business acumen, you’ll craft compelling narratives that influence decisions and drive results for both Southwest and its corporate partners. Working closely with Account Managers and Sales Consultants, you’ll shape mutually beneficial contract terms and fuel revenue growth through smart, insight-led strategies. This role also joins a tightknit Team, where you’ll have the opportunity to learn and grow in their expertise each day. Ultimately, your work will help Southwest Airlines build stronger relationships, smarter solutions, and a more connected travel experience for all.
Additional details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Deliver Customer insights and opportunities through internal and Customer data and Account Manager insights leveraged throughout the sales cycle to achieve revenue targets.
Work seamlessly with Account Managers and the Customer Success Team to deliver revenue driving account strategies, tactics, contract proposals, and effective presentations
Actively participate during Customer meetings to identify and listen to Customer needs, present contract proposals, and collaborate on opportunities and targets
Transform raw data into easily understandable, presentable and actionable findings to identify opportunities and ensure performance, sharing them with Senior Leaders, sales team partners, Customers, and others
Use technical skills (SQL, Alteryx, etc.) and business knowledge to provide answers to business requests and proactively identify new opportunities
Provide the research and analysis of trends, and the development of new processes, tools and reports to support increased revenue from the corporate accounts and greater efficiency within the sales cycle
Communicate effectively with Customers delivering insights, opportunities, QBRs, and RFPs
Develop tailored reports in order to meet business requirements and provide financial analysis to support corporate sales operational and Customer activities
Engage in the development, improvement, and quality control of data sets through conversations with internal and external partners
Utilize appropriate data management procedures including privacy standards
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge of arithmetic, algebra, geometry, calculus, statistics, economics, and their applications
Knowledge of the principles and methods for moving People or goods by air, rail, sea, or road, including the relative costs and benefits
Knowledge of the principles and methods for showing, promoting, and selling products or services throughout the sales process.
Skilled in identifying, collecting, organizing, visualizing, and assimilating data which may also include turning raw data into meaningful information using data-oriented programming languages and visualization software. To include:
Use of SQL to manipulate data and draw insights from large datasets
Advanced use of Microsoft Excel
Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to clearly articulate complex topics and distilled insights to a variety of audiences, bridging the gap between data and stakeholders
Ability to listen, understand, and communicate ideas via writing, speaking with others, or presenting to a group
Ability to think independently, work autonomously, handle ambiguity, and pivot quickly to solve hard problems
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Ability to independently transform raw data into clear and actionable insights, clearly communicate and influence others, execute strategies, and adapt for performance across a variety of entities (companies, customers, industries, etc.) Education
Required: High School Diploma or GED
Experience
Intermediate-level experience, seasoned and specialized knowledge in:
Sales analysis and the transportation industry
Solving ambiguous problems and developing a clear action plan
Working with large datasets
Independently translating raw data into actionable insights
Influencing stakeholders to drive change
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Ability to travel (up to 50%) including overnight stays

BENEFITS YOU’LL LOVE:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit*

• Competitive health insurance for you and your eligible dependents (including

pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
• Pay amount does not guarantee employment for any particular period of time.

401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
*ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
08/14/202

Please refer the Job description for details