WHO WE ARE

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

FLEXIBLE WORKING

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

ABOUT THE ROLE:

As an Associate Sales Engineer (ASE) at Samsara, you’d be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.

IN THIS ROLE, YOU WILL:

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.
• Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team.
• Understand how our devices are installed (enough to explain to a prospect over the phone).
• Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.
• Be an advocate for your AE’s, prospects, and customers when it comes to internal tech conversations.
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices.

MINIMUM REQUIREMENTS FOR THIS ROLE:

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Preferred 1+ years experience working with customers in a pre-sales or support capacity
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following: cloud software, networking, automation and control systems
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
  At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.