Associate/ Senior Associate - Client Servicing

at  StepStone Group

StepStone is a rapidly growing Global Private Markets firm who provides customized investment and advisory solutions to some of the most sophisticated investors in the world. With $640 billion of total capital allocations, including $143 billion in AUM, we are highly diversified in the private markets across the globe and provide creative solutions to solve for the objectives of any investment program. With a culture built on entrepreneurialism, partnership and being a team within teams, our firm offers joiners the opportunity to think out loud, collaboratively.

POSITION OVERVIEW

The Associate or Senior Associate will work as part of the Stepstone Portfolio Analytics & Reporting (SPAR) team and is expected to perform Fundamental Core Responsibilities described below. The Associate or Senior Associate will work closely with senior members of the department as well as with other departments in particular Fund Accounting, Research and Investor Relations to support client deliverables and provide analytical support to the Firm’s Investment team. Associates will participate in Expanded Scope Opportunities on a progressive basis as they maintain accurate, reliable, and consistent results across their Fundamental Core responsibilities.

Fundamental Core Responsibilities: Supports all aspects of the entire lifecycle of assigned clients’ service analytic and reporting needs. Provides daily fulfilment and coordination of client service, including scheduled and ad hoc client requests.

• Department resource for client relationship management
• Serve as junior or senior account manager, overseeing all aspects of the client monitoring and reporting cycle, with a focus on the Firm’s EMEA (Europe, Middle East) private debt and multi-asset client base
• Coordinates with senior members of the team to manage and co‐execute on all client requests. Ensures continuity and minimize interruption.
• Anticipates client needs and proactively addresses deliverables.
• Contributes towards strategic planning for assigned clients.
• Continuously ensure data quality for the respective client portfolios. Pro-Active monitors and raises issues.
• Leads research and analysis for underlying fund amendments or extensions
• Collaborates with other client teams to identify and improve best practices
• Helps create and communicate training elements to develop Analysts/Senior Analysts on the skills required to progress to the next level
• Contributes to the overall success of SPAR private markets data universe
• Develops cumulative Knowledge, Skills, and Abilities to successfully complete all Fundamental Core responsibilities and qualify for Expanded Scope Opportunities

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS

• Possesses a bachelor’s degree (Finance, Economics, Accounting, Business preferred)
• Minimum 3 years of relevant experience preferred (ideally within Private Markets)
• Working knowledge of financial reporting and accounting and demonstrated ability to learn new performance and portfolio reporting systems
• Significant experience with Microsoft Excel

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

• Team‐oriented
• Follow up skills and acute attention to accuracy and detail are essential
• Strong ability to multi‐task and manage time in a detail‐oriented environment
• Self‐starter with the ability to identify and investigate issues or inconsistencies with data
• Highly motivated individual with demonstrated initiative, independence and adaptability
• Strong work ethic
• Strong analytical skills
• Strong written and verbal communication skills
• Interest in global financial markets

ABOUT US

Working out of 26 offices in 15 countries, StepStone has a truly global viewpoint. As people are our biggest asset, we offer resources to help our employees reach their full potential. Our principles are based on integrity, transparency, respect and creativity, which together define how we do business.

• Department resource for client relationship management
• Serve as junior or senior account manager, overseeing all aspects of the client monitoring and reporting cycle, with a focus on the Firm’s EMEA (Europe, Middle East) private debt and multi-asset client base
• Coordinates with senior members of the team to manage and co‐execute on all client requests. Ensures continuity and minimize interruption.
• Anticipates client needs and proactively addresses deliverables.
• Contributes towards strategic planning for assigned clients.
• Continuously ensure data quality for the respective client portfolios. Pro-Active monitors and raises issues.
• Leads research and analysis for underlying fund amendments or extensions
• Collaborates with other client teams to identify and improve best practices
• Helps create and communicate training elements to develop Analysts/Senior Analysts on the skills required to progress to the next level
• Contributes to the overall success of SPAR private markets data universe
• Develops cumulative Knowledge, Skills, and Abilities to successfully complete all Fundamental Core responsibilities and qualify for Expanded Scope Opportunitie