Associate/Senior Associate, EFX Support, Fixed Income Division at Morgan Stanley

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Services, E-Trading, Communication Skills, Attention to Detail, Project Management, Problem Solving, Trade Bookings, Client On-boarding, FXEM Platforms, Collaboration, Sales Support, Audit Requirements, Product Functionality, Time Management, Relationship Building, Technical Support

Industry

Financial Services

Description

FXEM E-Distribution is looking for an Associate level candidate to join its Client Services team. This is a client-facing role which is key in driving overall revenue and client success. The E-Client Service function is the first line of defense for client issues/queries, handling of time sensitive trade bookings/cancellations for eFX, monitoring client limits and ensuring audit requirements are met through eFX on-boarding procedures. On-boarding clients to FXEM specific platforms (both proprietary and third party) such as FXAll, FXConnect, Bloomberg, 360T, and direct FIX API connections Investigation and resolution of client issues such as pricing queries, trade rejections, and product functionality. Project management of new process enhancements and product rollout. Previous experience in supporting a sales and trading environment, preferably within FX / E-Trading. Exceptional communication skills, attention to detail and a strong sense of ownership with capability of working in fast-paced sales & trading environment Ability to build a solid rapport with internal colleagues and stakeholders We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Responsibilities

The role involves handling client issues and queries, managing time-sensitive trade bookings and cancellations, and ensuring compliance with audit requirements. Additionally, it includes on-boarding clients to various FXEM platforms and resolving pricing and trade-related issues.