JOB SUMMARY

CenterPoint Energy is looking for an Associate Service Consultant to join our Electric Operations, Service Delivery Team, located in Houston, TX.
You will have the ability to: serve as single-point-of-contact for customer distribution projects, which includes the customer account relationship, coordinate projects from inception to completion and distribution system development, reliability, and maintenance. Analyzes, designs, and prepares structural and electrical specifications and work orders. Aligns resources to meet customer service commitments and leads teams to address customer needs. These activities require consideration of cost effectiveness, future growth, safety and other code requirements, and customer satisfaction.

EDUCATION

• Requires a bachelor’s degree from an accredited college or university in construction management, construction science, engineering technology, business, or marketing.
• In lieu of a degree, will consider a combination of education and related experience in construction management, construction science, engineering technology, business, or marketing totaling four (4) years, where each year of applicable college= 1 year and each year of applicable work experience = 0.5 year. Experience in lieu of education is in addition to the experience requirements

EXPERIENCE

• No direct experience required. Candidates with prior work experience for an electric utility company, and/or exposure to project coordination for an electric utility designing overhead and underground electrical distribution systems will be considered first.

WE WANT YOU TO KNOW

Being a part of the CenterPoint Energy team is more than a career alone. It’s an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we’ll create a better tomorrow together.

• Works with multiple departments, customers, municipalities, outside consulting firms, and other utilities to gather information in order to execute projects accurately and in a timely manner.
• Develops and maintains business partnerships with elected officials and employees of city, county and state entities to effectively service customers.
• Supports community and civic organizations through active participation. Assists with project coordination and fund-raising events.
• Demonstrate project coordination skills for distribution capital and maintenance programs for CenterPoint Energy.
• Gathers project information, prepares estimates, analyzes data and designs electrical, gas and street light distribution facilities.
• Represents the company in service extension negotiations related to service locations.
• Ensures customer obligations are met, negotiates and secures payment of projects, researches easement rights, and maintains completion of construction within specified timeframes.
• Identifies, evaluates, and if necessary, corrects pre-existing issues related to compliance with governmental regulations, code violations, and CenterPoint Energy standards. Corrective action may require negotiation with customers related to safety, cost, and legal responsibility.
• Review facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and CenterPoint Energy standards. Also must have the ability to gain working knowledge of the National Electric Code (NEC).
• Performs field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
• Participate in CenterPoint Energy’s Emergency Operation Plan (EOP).