Associate, Shelter, Northern Colorado at Catholic Charities Archdiocese of Denver

Fort Collins, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, Conflict De-escalation, Trauma-Informed Care, Person-Centered Approach, Verbal Communication, Written Communication, Word Processing, Bilingual English/Spanish

Industry

Non-profit Organization Management

Description

Description Applications accepted on an ongoing basis until position is filled. Shelter Associate OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply. PURPOSE OF POSITION: A Shelter Associate at Catholic Charities: Welcomes guests with dignity, checking them in/out, and managing bed assignments Maintains safety and order by calmly enforcing shelter guidelines De-escalates conflict and responds to crises (mental health, substance use, medical emergencies) using trauma-informed, person-centered approaches Requirements QUALIFICATIONS Experience working with people in crisis Ability to remain calm in stressful and/or emergency situations Ability to effectively communicate verbally and in writing Basic knowledge of word processing and typing ability to enter participant information Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the participant population. Ability to interact effectively as a team member and independently with Agency staff and with a diverse participant base. EDUCATION and/or EXPERIENCE Attended some college working towards an Associate or Bachelor’s degree (BA/BS); and 3 to 6 months of related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual English/Spanish preferred. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands, speak, see, and hear. The employee frequently is required to stand, walk including up and down stairs, sit, and reach with hands and arms. The employee is occasionally required to stoop and bend. The employee must frequently lift and/or move up to 20 pounds and occasionally lift up to 40 pounds. Must be able to carry out physical demands emergency procedure protocol. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: Minimal within local area. The noise level in the work environment is usually moderate. COMPENSATION & BENEFITS: Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more. Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: Shift is Full Time Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.) 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation. Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date. May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits. **Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match. ARE YOU READY TO JOIN OUR TEAM? If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you! We conduct background checks as part of our hiring process. Drug-Free Workplace Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EEO/AA

Responsibilities

The Shelter Associate welcomes guests, manages bed assignments, and ensures safety by enforcing shelter guidelines. They are responsible for de-escalating conflicts and responding to mental health or medical crises using trauma-informed approaches.